Pathology OPD Incharge

Krsnaa Diagnostics Ltd.; Pune District; On-site; INR 210,000 - 320,000; Full time

Job summary

Krsnaa Diagnostics Ltd. in Pune, Maharashtra is seeking an Operations Executive to manage daily OPD pathology operations and oversee sample collection, registration, billing coordination, test booking, and dispatch.

You will coordinate with phlebotomists, technicians, reception staff and reporting teams to ensure smooth, compliant workflows. The ideal candidate holds DMLT or BSc MLT, with 1–2 years of experience in pathology or diagnostic centre operations, and strong communication and service

Qualifications

• Educational qualification as stated: DMLT / B.Sc. MLT / B.Sc. Medical Laboratory Technology.
• 1–2 years of experience in pathology, diagnostic centres, sample collection or lab operations.
• Basic knowledge of pathology tests, phlebotomy and sample handling procedures.
• Familiarity with LIS, billing systems and MS Office preferred.
• Strong communication, team management and coordination skills.

Responsibilities

• Manage daily OPD pathology operations and ensure smooth functioning of the sample collection area.
• Supervise patient registration, billing coordination, test booking, and sample collection processes.
• Ensure proper patient identification, sample labeling, collection, handling and dispatch.
• Coordinate with phlebotomists, laboratory technicians, reception staff, and reporting teams.
• Monitor patient waiting time and ensure timely and courteous service.

Skills

Communication

Team management

Coordination

Patient handling

Service orientation

Education

DMLT / B.Sc. MLT / B.Sc. Medical Laboratory Technology

Tools

LIS

Billing systems

MS Office

Job description

Key Responsibilities

• Manage daily OPD pathology operations and ensure smooth functioning of the sample collection area.
• Supervise patient registration, billing coordination, test booking, and sample collection processes.
• Ensure proper patient identification, sample labelling, collection, handling, and dispatch.
• Coordinate with phlebotomists, laboratory technicians, reception staff, and reporting teams.
• Monitor patient waiting time and ensure timely and courteous service.
• Ensure samples are transported to the designated laboratory within the defined timelines.
• Track pending samples, reports, and delayed cases, and escalates issues to the concerned team.
• Ensure compliance with standard operating procedures (SOPs), hygiene protocols, and biomedical waste management guidelines.
• Maintain daily records related to patient footfall, sample collection, sample rejection, and operational activities.
• Monitor stock levels of collection tubes, needles, vacutainers, and other consumables.
• Address patient queries and coordinate with the appropriate teams for timely resolution of complaints.
• Ensure proper handling of patient information and maintain confidentiality.
• Monitor staff attendance, work allocation, discipline, and adherence to operational guidelines.
• Support quality audits, documentation, and continuous improvement initiatives.
• Prepare daily operational reports and share updates with the reporting manager.

Eligibility Criteria -

• Educational Qualification: DMLT / B.Sc. MLT / B.Sc. Medical Laboratory Technology.
• Experience: 1-2 years of experience in pathology, diagnostic centres, sample collection, or laboratory operations.
• Basic knowledge of pathology tests, phlebotomy, and sample handling procedures.
• Familiarity with laboratory information systems (LIS), billing systems, and MS Office is preferred.
• Good communication, team management, and coordination skills.
• Strong patient-handling abilities and a service-oriented approach.
• Ability to manage daily operations, resolve issues, and work under pressure.
• Willingness to work in shifts, including weekends, as per business requirements.

Interested candidates:

Candidates with a DMLT or B.Sc. MLT qualification and 12 years of relevant experience in pathology or diagnostic centre operations are encouraged to apply.

Contact - HR - 7387048693