Partnerships Manager

Cathay Pacific; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Travel privileges

Well-being programs

Uniform allowance

Job summary

Cathay Pacific Airways Limited invites a dynamic sales professional to drive direct retail growth through strategic partnerships and data-driven campaigns. You will translate customer insights into actionable plans, collaborate with partners and internal teams, and optimize campaigns to maximise revenue across Cathay-owned digital channels.

Ideal candidates bring 3+ years in sales, strong leadership, and familiarity with airline industry dynamics, with excellent communication and

Qualifications

• University degree in related discipline is preferred.
• 3+ years' recent sales experience for role.
• Experience leading a target-driven team.
• Knowledge of airline industry is a plus.
• Strong communication and interpersonal skills.
• Excellent networking and relationship management abilities.
• Proficient in MS Office (Word/Excel/PowerPoint).
• Familiar with DDS, PRISM, MIDT, and Salesforce tools.

Responsibilities

• Execute partnership opportunities across payment partners and loyalty programs.
• Evaluate campaigns for ROI, scalability, and long-term value.
• Collaborate with partners and internal teams on offers and campaign mechanics.
• Monitor performance and provide recommendations to optimise initiatives.
• Apply customer insights to identify high-value audiences and growth opportunities.

Skills

Sales experience

Team leadership

Airline industry knowledge

Communication skills

Networking and relationship mgmt

PC literacy (Word, Excel, PowerPoint)

DDS, PRISM, MIDT, Salesforce knowledge

Adaptability to change

Education

University degree in related discipline

Tools

DDS

PRISM

MIDT

Salesforce Automation

Job description

Cathay is a premium travel lifestyle brand based in Hong Kong, bringing people closer to the places, experiences and opportunities that matter to them. Our purpose — to move people forward in life — begins with our own people.

Across our airlines, cargo and lifestyle businesses, it is our people who turn journeys into experiences and ambition into progress. Joining Cathay means being part of a global and inclusive community, driven by thoughtful care, progressive attitude and a can-do spirit — and supported to grow through a meaningful career that moves with you.

If you are seeking an opportunity to take flight, let your ambitions propel you higher and further. Make Your Career Move, together with Cathay.

Role Introduction

Reports to Head of Direct Retail

To contribute to the sustainable growth of Cathay’s direct digital sales through execution of performance, affiliates, and scalable partnership initiatives. This role translates customer, channel, and campaign insights into actionable recommendations, acts on growth opportunities through partnerships and product propositions, and works with internal and external stakeholders to extend reach, improve conversion, and maximise commercial value across Cathay owned digital channels.

Key Responsibilities

• Execute partnership opportunities and campaigns across payment partners, loyalty programmes, lifestyle platforms, marketplaces, and affiliate networks aligned with direct channel objectives.
• Evaluate partnership initiatives and test-and-learn pilots to assess return on investment, scalability, and long‑term commercial value.
• Collaborate with external partners and internal stakeholders to deliver propositions, offers, and campaign mechanics that drive traffic, conversion, and incremental revenue across Cathay-owned digital channels.
• Monitor partnership performance and provide recommendations to optimise, scale, or exit initiatives based on commercial results.
• Apply customer segmentation and behavioural insights to identify high‑value audiences and priority growth opportunities for direct channels.
• Lead the day‑to‑day execution of segmentation projects, partnering with Marketing Cloud and analytics teams to define targeting strategies, use cases, and success measures.
• Support customer growth initiatives through data‑driven targeting, segmentation, and partnership activities that improve customer reach, engagement, and conversion.
• Analyse digital sales performance, customer behaviour, and campaign effectiveness to identify trends, performance gaps, and growth opportunities.
• Translate commercial and customer insights into actionable recommendations that support sales strategies, campaign design, and partnership initiatives.
• Build effective working relationships across regional teams, Head Office functions, and external partners to support successful partnership delivery and growth.

Requirements

Academic Qualifications

• University degree preferably in a related discipline

Knowledge, Skills, Training and Experience

• A minimum of 3 years recent experience in Sales
• Demonstrable experience in leading a target driven team to success
• Knowledge of, or experience in, the airline industry is a distinct advantage
• Superior communication and interpersonal skills
• Excellent networking and relationship management skills
• Excellent level of PC literacy in Word, Excel and PowerPoint
• Knowledge of DDS, PRISM, MIDT and Salesforce Automation tool is preferred
• Adaptive to and embraces constant change

Candidates must have the legal right to live and work in India.

https://careers.cathaypacific.com/who-we-are/why-work-here

Cathay is proud to offer eligible employees competitive compensation & benefits package, as varied by location, regularly scheduled hours worked, length of employment and employment status as highlighted below.

• Travel Privileges on Cathay Pacific Airways Global Network
• Extensive well-being programs including health and employee assistance program benefits to help you stay well.
• If this position requires a uniform, a uniform allowance will be provided.

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

We thank all candidates for your interest in Cathay, and regret that only shortlisted candidates will be notified. Candidates not notified within eight weeks may consider their application unsuccessful.

All job opportunities are published exclusively on our official website. We advise applicants not to apply through or respond to any third‑party websites or domains. Kindly exercise caution and avoid unsolicited offers from unofficial sources.