Partner Solutions Engineer

APPSFLYER INDIA PRIVATE LIMITED; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

AppsFlyer India Private Limited in Bengaluru is seeking a mid-level Partner Solutions Engineer to advise and support global partners on integration requirements, product best practices, and technical solutions.

You will collaborate with R&D, Product and Analysts, own technical domains, and help partners maximize AppsFlyer's platform, while contributing to AI automation initiatives to improve day-to-day operations.

Qualifications

• 2+ years experience as a Technical Engineer/Customer Support/Integration Engineer in a mobile/SaaS/adtech company.
• Strong written and verbal communication skills in English.
• Superior analytical and problem solving skills.
• Ability to understand business cases and requirements to build out technical solutions.
• Ability to lead tech discussions and understanding business needs.
• Experience with SQL and Client/Server architecture.
• Self-motivated learner with endless curiosity.
• Passion for providing best-in-class service.

Responsibilities

• Provide technical consultation and support during integration implementation, integration update, troubleshooting and resolving any related issues.
• Solve complex technical issues through strong collaboration with R&D, Product and Analysts.
• Work closely with AppsFlyer business and delivery teams to coordinate, prioritize and monitor integration activities.
• Help new partners learn AppsFlyer's product suite and discover the full potential of their integration.
• Take ownership on specific technical domains and processes to enrich the entire Partner Solutions team's overall scope of expertise.
• Provide continuous feedback through internal feedback loops to guide product direction and roadmap.
• Actively leverages AI-related tools to improve daily work efficiency.
• Proactively identifies areas in day-to-day operations that can be automated and contributes to driving AI automation initiatives toward implementation.

Skills

English communication

Analytical skills

Tools

SQL

Zendesk

Looker

Jira

Job description

Partner Solution Engineer

Here at AppsFlyer, it's all about the people, each and everyone of us has our own specialty, a unique flavor that we bring to the table. We are all driven individuals whose interests are just as diverse as we are. You could say we're #PeopleObsessed. When we say obsession, we mean we will do everything to make you feel those AF vibes; whether it's company breakfasts, happy hours and parties, our connection to each other is always a core focus. We're looking for a well-rounded Partner Solutions Engineer to be based in our Bengaluru office, advising and solving implementation requirements for global partners. The ideal candidate is passionate about the mobile advertising ecosystem, and has a successful track record of providing service and support to industry players. He/she will help guide our partners to navigate AppsFlyer's partner-facing technology, and advise on best practices. You must be comfortable in a fast-paced environment, thrive in developing new opportunities and working in a global company.

What you'll do:

• Provide technical consultation and support during integration implementation, integration update, troubleshooting and resolving any related issues
• Solve complex technical issues through strong collaboration with R&D, Product and Analysts
• Work closely with AppsFlyer business and delivery teams to coordinate, prioritize and monitor integration activities
• Help new partners learn AppsFlyer's product suite and discover the full potential of their integration
• Take ownership on specific technical domains and processes to enrich the entire Partner Solutions team's overall scope of expertise.
• Provide continuous feedback through internal feedback loops to guide product direction and roadmap
• Actively leverages AI-related tools to improve daily work efficiency.
• Proactively identifies areas in day-to-day operations that can be automated and contributes to driving AI automation initiatives toward implementation.

What you have:

• 2+ years experience as a Technical Engineer/Customer Support Engineer/Integration Engineer in a mobile/SaaS/adtech company
• Strong written and verbal communication skills in English
• Superior analytical and problem solving skills
• Ability to understand business cases and requirements to build out technical solutions
• Ability to lead tech discussions and understanding business needs
• Experience with SQL and Client Server architecture
• Self-motivated learner with endless curiosity
• Passion for providing best-in-class service

Preferred Requirements:

• Experience working with the AppsFlyer platform
• Knowledge of enterprise marketing cloud and technology partners
• Experience with Zendesk, Looker, Jira
• Being introduced by an AppsFlyer team member is a plus!
• Experience in implementing AI automation projects

As a global company operating in 19 countries across 25 offices, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.

As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In." - Oren Kaniel, CEO

Experience Level Mid Level