Customer Success Manager (Hybrid - Bengaluru)

Hirefly; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

100% company paid health/dental/vision insurance

Competitive salary

Huge ownership and impact in a small team

Job summary

A leading company in AI recruitment is seeking a Recruiting Operations Specialist to enhance their platform's engagement with candidates and employers. This hybrid role in Bengaluru requires experience in technical recruiting and strong communication skills. Join a passionate team dedicated to improving hiring processes through innovative technology.

Qualifications

• 3+ years of technical recruiting experience.

Responsibilities

• Manage AI platform to deliver interview-ready candidates.
• Collaborate with engineering, product, and design teams.

Skills

Technical Recruiting

Written English Communication

Analytical Skills

Attention to Detail

Learning New Technologies

Job description

About Us

Hirefly is an AI software platform that provides every hiring manager and candidate on the planet with their own personal recruiting assistant. We are a healthy and profitable business in a gigantic market - 179 staffing agencies in the US alone generated 100M in revenue last year. We serve multiple F500 enterprise customers, and recently raised 6.5M dollars to grow the business to the next level. We’re a small but driven and hardworking team with strong technical and business backgrounds (Google, Asana, Lyft, Meta, Amazon, Quora, and Harvard Business School, etc.).

Our Product Vision

Hiring managers describe their job in plain text as they would to a recruiter (“I’m looking for a consumer PM manager who has led other PMs through a hyper-growth phase at their company”), and qualified candidate interviews are placed on their calendar for phone screens.

Candidates respond to our software with their preferences (“This is a bad fit for me, I’m looking to transition to a fintech startup at the director level”) and are served better fitting jobs.

About the Role

We are looking to bring on recruiting operations specialists who will manage our AI platform to deliver great interview-ready candidates for our customers. In the role, you'll assist our software platform to provide a human touch in engaging with candidates and employers. You'll also collaborate with our engineering, product, and design teams to help improve our automation and AI technology.

Note that this is a hybrid role out of Bengaluru, India. Candidates will be expected to work from our office at least 3 times per week.

Need to have

• 3+ years of technical recruiting experience
• Strong written English communication
• Analytical chops to analyze Hirefly job performance against customer expectations
• Attention to detail to deliver a world-class candidate experience
• Passion for learning new technologies

Perks

• 100% company paid health/dental/vision insurance
• Competitive salary
• Huge ownership and impact in a small but growing team