Partner business manager - Print

Hewlett Packard Enterprise; Kolkata District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Hewlett Packard Enterprise seeks a Partner Business Manager for Print to manage enterprise client accounts and drive growth. You will develop strategic account plans, coordinate across marketing, support, and product teams, and leverage data-driven insights to inform decisions.

You will manage the sales pipeline, focus on retention and renewals, and provide regular management updates on revenue, client satisfaction, and performance metrics.

Qualifications

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or related discipline or demonstrated competence.
• Typically 2–4 years of work experience in customer relationship management or account management.

Responsibilities

• Manages a portfolio of key client accounts and develops deep understanding of each client's business needs.
• Coworks with clients to assess needs and identifies upsell and cross-sell opportunities.
• Develops and executes account business plans including transactional and strategic initiatives.
• Collaborates with cross-functional teams to ensure unified client servicing.
• Uses data-driven insights to track account performance and inform strategy.
• Maintains sales pipeline activity and aims to meet or exceed revenue and margin quotas.
• Focuses on customer retention and timely contract renewals to sustain revenue.
• Provides regular reports on account performance, revenue growth, and client satisfaction.

Skills

Account Management

Business Development

Business Planning

Cross-Selling

Customer Relationship Management

Sales Management

Sales Process

Sales Strategy

Salesforce

Upselling

Value Propositions

Education

Four-year or Graduate Degree in Sales, Marketing, Business Administration

Job description

Partner business manager - Print Description - Job Summary

This role is responsible for managing enterprise client accounts, understanding their needs, and driving growth. The role creates strategic plans, coordinates with various teams, and leverages data-driven insights to support decision-making. The role manages sales pipelines, ensures customer retention and contract renewals, and provides regular updates to management.

Responsibilities

• Manages a portfolio of key client accounts and develops a deep understanding of each client's business needs, goals, and challenges.
• Collaborates with clients to conduct thorough needs assessments and identify upsell and cross-sell opportunities to meet client needs.
• Develops and executes account business plans including transactional and strategic initiatives to grow the organization’s business.
• Works closely with cross-functional teams, including marketing, customer support, and product development, to ensure a unified approach to serving clients.
• Utilizes data-driven insights to track account performance and identify trends to make decisions about account strategy.
• Builds and maintains sales pipeline activity while achieving and/or exceeding revenue and margin quotas using margin management techniques.
• Focuses on customer retention and timely contract renewals to ensure ongoing revenue for the organization.
• Stays updated on the organization’s offerings as well as industry trends to offer insights and solutions that align with clients' needs.
• Provides regular reports to management on account performance, revenue growth, client satisfaction, and other relevant metrics.
• Participates in training sessions to improve skills and knowledge in account management, sales techniques, industry trends, and client relationship management.

Education & Experience Recommended

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 2-4 years of work experience, preferably in customer relationship management, account management, or a related field or an advanced degree with little or no work experience.

Preferred Certifications

NA

Knowledge & Skills

• Account Management
• Business Development
• Business Planning
• Business To Business
• Cross-Selling
• Customer Relationship Management
• Finance
• Market Share
• Marketing
• Merchandising
• Product Knowledge
• Sales Management
• Sales Process
• Sales Prospecting
• Sales Strategy
• Sales Territory Management
• Salesforce
• Selling Techniques
• Upselling
• Value Propositions

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Complexity

Responds to routine issues within established guidelines.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job - Sales Schedule - Full time Shift - No shift premium (India) Travel - Relocation - Equal Opportunity Employer (EEO)

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