Enterprise Account Manager 4

HP; Bengaluru; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

HP Bengaluru seeks an experienced Enterprise Account Manager 4 to focus on strategic enterprise accounts, align our capabilities with clients’ business priorities, and drive long-term revenue growth while strengthening relationships.

You will build and execute account plans, collaborate across marketing, product management, and technical support to ensure a unified customer success approach, mentor junior teammates, and use data-driven insights to grow partnerships.

Qualifications

• Four-year or graduate degree in Sales, Marketing, Business Administration, or related discipline.
• Typically 10+ years of work experience in customer relationship management or account management.
• Experience in enterprise sales with technology-focused clients is preferred.

Responsibilities

• Understand client industry and align the organization's capabilities with client IT priorities.
• Builds and executes account business plans to grow share in accounts.
• Acts as the voice of the customer, driving product improvements based on feedback.
• Strengthens client relationships, serving as trusted advisor for business and IT concerns.
• Collaborates with marketing, product management, and technical support for unified customer success.
• Develops business-case driven proposals and investments for clients.
• Maintains sales pipeline and identifies new solution opportunities.
• Uses data/analytics to spot trends and opportunities to improve relationships.

Skills

Account Management

Business Development

Sales Strategy

Sales Process

Customer Relationship Management

Cross-Selling

Education

Bachelor's or Graduate Degree in Sales/Marketing/Business Administration

10+ years of work experience

Tools

Salesforce

Job description

Enterprise Account Manager 4

Description -

Job Summary

• This role is responsible for focusing on enterprise accounts and aligning the organization's capabilities with clients' business priorities to drive long-term revenue growth while strengthening customer relationships. The role creates and executes strategic plans to build a robust sales pipeline while collaborating across teams to ensure unified customer success. The role stays informed about industry trends and utilizes data-driven insights to enhance customer relationships, mentor junior team members, and drive organizational success.

Responsibilities

• Understands the client industry to identify the client's business strategies and challenges and align the organization's capabilities to the client's business and IT priorities.
• Builds and executes account business plans including transactional and strategic initiatives to grow the organization's share in the accounts.
• Acts as the voice of the customer within the organization, driving product improvements and enhancements based on customer feedback.
• Strengthens the organization's relationship with the client maintaining a high level of loyalty and acting as a trusted advisor for business and IT-related concerns.
• Collaborates closely with internal teams, including marketing, product management, and technical support, to ensure a unified approach to customer success.
• Develops a business-case approach to provide business rationale for client proposals and investments.
• Builds and maintains sales pipeline activity by identifying, nurturing, and closing new solution opportunities.
• Utilizes data and analytics to identify trends, opportunities, and areas for improvement in customer relationships.
• Stays updated on industry trends and competitive landscape to provide informed guidance to customers.
• Provides guidance and mentorship to junior account managers, sharing best practices and insights.

Education & Experience Recommended

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 10+ years of work experience, preferably in customer relationship management, account management, or a related field.

Preferred Certifications
NA

Knowledge & Skills

• Account Management
• Business Development
• Business Planning
• Business To Business
• Cross-Selling
• Customer Relationship Management
• Finance
• Market Share
• Marketing
• Merchandising
• Product Knowledge
• Sales Management
• Sales Process
• Sales Prospecting
• Sales Strategy
• Sales Territory Management
• Salesforce
• Selling Techniques
• Upselling
• Value Propositions

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

• Impacts large functions and leads large, cross-division functional teams or projects.

Complexity

• Provides highly innovative solutions to complex problems within established policy.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Sales

Schedule -

Full time

Shift -

No shift premium (India)

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal”