Outreach Manager / Region Head , UNSW, Bengaluru

Darwinbox Digital Solutions Pvt. Ltd.; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

UNSW Bengaluru is seeking an Outreach Executive to drive recruitment outreach to high schools, universities, corporates and communities, generating inquiries and applications for Bengaluru programs. You will deliver presentations and counselling, following a disciplined sales process with CRM usage and reporting, upholding UNSW values and market reputation.

The role requires 3+ years in outreach/counselling, strong presentation skills, and travel flexibility, with coordination across Admissions,

Qualifications

• Bachelor’s degree and 3+ years in outreach or counselling.
• Strong presentation and interpersonal skills.
• Willingness to travel as required.

Responsibilities

• Plan and deliver recruitment engagements with schools and universities.
• Coordinate events, info sessions, and webinars.
• Maintain CRM hygiene and weekly activity reports.
• Collaborate with admissions and brand teams in India.

Skills

Presentation skills

Interpersonal skills

CRM literacy

Travel flexibility

Organizational skills

Education

Bachelor’s degree

Tools

CRM software

Job description

3 - 10 Years

Permanent

Job Description

Position Description

Position Title: OutreachExecutive

Reports To: Head of Future Student Recruitment

Employment Type: Full-time

Position Summary

Executes recruitment-focused outreach to highschools, universities, corporates and relevant communities to generate enquiresand applications for UNSW Bengaluru programs.Delivers presentations (in-person and online) and counselling toprospective students. Follows adisciplined sales process including CRM usage and reporting, upholding UNSWvalues and reputation in the market.

Accountabilities

Plan anddelivery of recruitment engagements

• Creation of UNSW Bengaluru High School Strategy, TargetSchools List in partnership with UNSW Sydney team in India
• Deliveryof UNSW Bengaluru High School Strategy in partnership with UNSW Sydneyteam in India
• Plan and conduct customer-facing activitiesincluding school visits, counsellor briefings, information sessions.
• Manage partner relationships as directed(schools, universities, corporates)
• Support recruitment fairs, webinars, open days,campus tours and other events.

Driveend-to-end lead conversion

• Capture and qualify leads; provide counselling;schedule follow-ups; coordinate application steps with Admissions.
• Maintain accurate and consistent CRM hygiene(notes, statuses, next actions); submit weekly activity reports and pipelineupdates.
• Ensure collateral accuracy and brand complianceon-site; report issues and corrective actions.
• Manage pipeline performance
• Gather market intelligence & feedback(objections, competitor claims & activity, trends in student aspirations,changes in school and university sectors) and share with Brand/Admissions.

Governance, Values & Safety

• Operatewithin UNSW Sydney’s global brand governance model, ensuring all activityis aligned with defined Playbooks, with appropriate approvals andcompliance to defined frameworks and processes.
• Actively demonstrate alignment with the UNSW Codeof Conduct and Values.
• Comply with all health, safety, and wellbeingpolicies and take reasonable care to ensure actions do not impact thepsychosocial or physical health and safety of self or others.

Skill& Experience

• Bachelor’s degree; 3+ years inoutreach/counselling.
• Strong presentation and interpersonal skills;travel flexibility.
• Organization and CRM literacy.

Keyrelationships

• Head of Future Student Recruitment
• Admissions
• Brand team
• UNSW Sydney recruitment outreach teams (in India)