Order to Cash Operations Specialist

Accenture in India; Gurugram District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A global professional services firm is hiring an Order to Cash Operations Specialist in Gurugram. This role requires a BCom degree and 8-11 years of relevant experience in collections operations. The candidate will be responsible for managing cash applications, resolving disputes, and ensuring timely collections. Strong skills in MS Excel, excellent communication abilities, and experience in team management are essential. This position offers a chance to work in a collaborative environment focused on optimizing financial outcomes.

Qualifications

• Commerce graduate required, with a preference for a Master’s degree.
• A minimum of 5 years experience in collections is necessary.
• Must have strong accounting and analytical abilities.

Responsibilities

• Answer management and client queries.
• Develop communication plans to maximize collections.
• Handle B2B collections and resolve disputes within TAT.

Skills

Order to Cash cycle

Good Accounting knowledge

MS Excel and MS Office

Excellent communication skills

People management

Analytical mind

Education

BCom

Master's degree

Job description

Skill required: Order to Cash - Collections Processing

Designation: Order to Cash Operations Specialist

Qualifications: BCom

Years of Experience: 7 to 11 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

What would you do?

You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations.

What are we looking for?

Skill required: Order to Cash Processing Designation: Service Delivery Ops Specialist Job Location: Gurugram Qualifications: BCom Years of Experience: 8 - 11 years (Must have 5-8 Years of collections) Target based collection s role

Qualifications and Responsibilities

• Should be a commerce graduate. Master’s degree will be an added advantage Good Accounting knowledge Understanding of Order to Cash cycle Understanding and experience in process invoices and get payment on time for billed invoices Can handle disputes and resolve them within TAT Well conversant with MS Excel and MS Office Excellent written and oral communication skills Must have handled team of 15-20 people. Experienced in people management and ability to handle client interactions and their requirements Excellent written and verbal communication skills Presentation skills Analytical mind Roles and Responsibilities: Responsible for answering management and client queries Responsible to develop communication plan to maximize collections for the organization Facilitating meeting and reviews with senior business leaders to discuss progress and highlight concerns. Handling B2B Collections Can handle disputes and resolve them within TAT Meet standard of accuracy and TAT, and ensure invoices are paid on time Should have understanding of payments identification and application process