Order to Cash Operations Associate-Voice

Accenture in India; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Job summary

A global professional services company in Karnataka is looking for an Order to Cash Operations Associate to manage cash application processing and financial reports. This entry-level position requires 1 to 3 years of experience and involves optimizing revenue management and resolving debt collection disputes. Candidates should have a graduation degree and the ability to solve routine financial problems while complying with internal regulations.

Qualifications

• 1 to 3 years of experience in Order to Cash processes.
• Good understanding of cash applications and financial operations.
• Ability to manage disputes and perform reconciliations.

Responsibilities

• Collect operational data and reports to determine financial outcomes.
• Optimize working capital and streamline billing processes.
• Solve routine problems and follow instructions for daily tasks.

Skills

Order to Cash - Collections Processing

Financial data analysis

Reconciliation skills

Problem-solving

Education

Any Graduation

Job description

Order to Cash Operations Associate-Voice

Skill required: Order to Cash - Collections Processing

Designation: Order to Cash Operations Associate

Qualifications: Any Graduation

Years of Experience: 1 to 3 years

About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

What would you do?

You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Optimizing working capital, providing real‑time visibility and end‑to‑end management of revenue and cash flow, and streamlining billing processes. The team oversees the entire process that starts from customer inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and processing them from payment receipt to finalisation. Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform cash reconciliations and follow up for missing remittances, prepare refund packages with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries).

What are we looking for?

Collections

Roles and Responsibilities

• Solve routine problems, largely through precedent and referral to general guidelines.
• Interact primarily within your own team and with your direct supervisor.
• Follow detailed instructions for daily tasks and moderate level of instruction for new assignments.
• Make decisions that impact your own work.
• Act as an individual contributor within a team, with a predetermined, focused scope of work.
• May require rotational shifts.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Other