Order to Cash Operations Associate-Voice

Accenture; India; On-site; INR 350,000 - 600,000; Full time

Job summary

Accenture in India is hiring an Order to Cash Operations Associate responsible for maintaining Accounts Receivable, cash application processing, and managing disputes.

The ideal candidate should have a Bachelor’s degree, 1 to 3 years of relevant experience, and strong communication skills. The role requires teamwork, problem-solving, and readiness to work night shifts, supporting revenue and cash flow optimization.

Qualifications

• 1 to 3 years of experience in Order to Cash, collections processing, or related finance operations.
• Good understanding of collection and dispute management processes.
• Ready to work night shifts.

Responsibilities

• Perform cash reconciliations and reconcile suspense accounts.
• Manage debt collection and handle dunning process.
• Prepare refund packages and record all collections activities.
• Analyze financial data and produce reports.
• Collaborate with peers to maintain internal control compliance.
• Assist in process improvement initiatives.

Skills

Strong verbal and written communication skills

Problem-solving attitude

Teamwork orientation

Customer service mindset

Education

Bachelor’s degree or equivalent

Tools

MS Office

Job description

Job Summary

Order to Cash Operations Associate – responsible for Accounts Receivable Ledger Maintenance, cash application processing, dispute management, and revenue and cash flow optimization within the Finance Operations vertical.

Key Responsibilities

• Perform cash reconciliations, apply unapplied cash, and reconcile suspense accounts.
• Manage debt collection, report aged debt, handle dunning process, and update bad debt provisioning.
• Prepare refund packages and record all collections activities in line with client processes.
• Analyze financial data, produce reports, and support end-to-end revenue and cash flow management.
• Collaborate with peers and supervisors, maintain internal control compliance, and ensure adherence to Restricted countries regulations.
• Assist in process improvement initiatives and meet key performance targets.
• Work rotational shifts as required.

Qualifications

• Bachelor’s degree or equivalent (any graduation).
• 1 to 3 years of experience in Order to Cash, collections processing, or related finance operations.
• Strong verbal and written communication skills.
• Proficient in MS Office and basic statistical analysis.
• Problem‑solving attitude and teamwork orientation.
• Customer service mindset and good understanding of collection and dispute management processes.
• Ready to work night shifts.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.