Order to Cash Operations New Associate-Voice

Accenture; Chennai District; On-site; INR 300,000 - 500,000; Full time

Job summary

Accenture in Chennai is seeking an Order to Cash Operations New Associate. This role requires an individual with any graduation and 0 to 1 years of experience. You will be working with the Finance Operations team to manage the Order to Cash process, ensuring efficient handling of payments and improving cash flow. Responsibilities include managing collections, resolving disputes, and maintaining compliance. Ideal candidates should possess teamwork, adaptability, and strong communication skills. This position may involve rotational shifts.

Qualifications

• 0 to 1 years of experience in relevant field.
• Ability to analyze and reconcile transactions efficiently.
• Must be familiar with financial operations and reporting.

Responsibilities

• Solve routine problems with some guidance.
• Manage OTC collection and disputes effectively.
• Deliver process requirements to meet key performance targets.

Skills

Ability to work well in a team

Agility for quick learning

Commitment to quality

Adaptable and flexible

Written and verbal communication

Education

Any Graduation

Job description

Skill required

Order to Cash - Collections Processing

Designation

Order to Cash Operations New Associate

Qualifications

Any Graduation

Years of Experience

0 to 1 years

What would you do

You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data and reports, while conducting analysis and reconciling transactions. Order to Cash is the complete process from receiving a customer order to collecting payment. It includes order management, credit management, invoicing, and payment processing. The goal is to ensure efficient and accurate handling of orders and timely collection of revenue. This process helps improve cash flow and customer satisfaction. Effective Order to Cash management is crucial for a company’s financial health and operational efficiency. Tasks include managing OTC collection and disputes such as debt collection, reporting on aged debt, dunning process, and bad debt provisioning, performing cash reconciliations and follow‑up for missing remittances, preparing refund packages with accuracy, recording all collections activities consistently as per client processes, delivering process requirements to meet key performance targets, and ensuring compliance with internal controls, standards, and regulations (Restricted countries).

What are we looking for

• Ability to work well in a team
• Agility for quick learning
• Commitment to quality
• Adaptable and flexible
• Written and verbal communication

Roles and Responsibilities

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines. Your primary interaction is within your own team and with your direct supervisor. You will be given detailed instructions on all tasks. The decisions you make impact your own work and are closely supervised. You will be an individual contributor as part of a team with a predetermined, narrow scope of work. Please note that this role may require you to work in rotational shifts.