Order Management Specialist

Jobtailor; Chennai District; On-site; INR 300,000 - 500,000; Full time

Job summary

Jobtailor in Chennai, India, is seeking a Logistics Operations Coordinator with 1-5 years of experience. You will manage order entry to delivery, coordinate across departments, and ensure timely fulfillment.

Proficiency in SAP ERP and Excel is required. You will handle order processing, returns, documentation, and route optimization, maintaining accuracy under tight timelines.

Qualifications

• 1 to 5 years of relevant experience.
• Proficiency in SAP ERP modules.
• Strong Excel skills for data analysis and reporting.
• Problem-solving for handling exceptions.
• Excellent communication for cross-functional coordination.
• Flexible to work in all shifts.
• Attention to detail and ability to work under tight timelines.

Responsibilities

• Ensure timely order fulfilment from order entry to delivery.
• Coordinate with departments, optimizing logistics operations.
• Validate and process customer orders.
• Modify and cancel orders as needed.
• Process returns.
• Create delivery and shipment documents and integrate with load building, mode planning, and route optimization.

Skills

Cross-functional coordination

Attention to detail

Problem solving

Communication

Flexibility

Tools

SAP ERP

Excel

Job description

Responsibilities

• Ensure timely order fulfilment, from order entry to delivery
• Coordinate with various departments, optimizing logistics operations
• Validate and process customer orders
• Modify and cancel orders
• Process returns
• Create delivery and shipment documents and integrate with load building, mode planning, and route optimization steps

Requirements

• 1 to 5 years experience
• Proficiency in ERP - SAP modules
• Strong Excel skills for data analysis and reporting
• Problem‑solving skills for handling exceptions
• Excellent communication for cross‑functional coordination
• Flexible to work in all shifts
• Attention to detail and ability to work under tight timelines

Core Competencies

Demonstrates proficiency in ERP systems, particularly SAP modules, and strong Excel skills for data analysis and reporting. Capable of ensuring timely order fulfillment while coordinating logistics operations and maintaining attention to detail under tight timelines.

Highest‑signal resume keywords

• ERP - SAP Modules
• Excel Data Analysis
• Order Fulfillment
• Problem‑Solving Skills
• Excellent Communication

Hard Skills

• Order Entry
• Order Processing
• Returns Processing
• Delivery Document Creation
• Logistics Optimization

Soft Skills

• Attention to Detail
• Cross‑Functional Coordination
• Flexibility

Industry Keywords

• Logistics Operations
• Load Building
• Mode Planning
• Route Optimization