Oracle Service Contracts Technical Lead

Motorola Solutions; Bengaluru; On-site; INR 2,000,000 - 4,000,000; Full time

Job summary

Motorola Solutions is seeking a seasoned Oracle E-Business Suite Technical Lead to drive design, development, and integration of the Service Contracts module (OKS). You will collaborate with business stakeholders, BSA teams, and enterprise architecture to deliver robust, secure solutions and align with strategic objectives.

You will lead technical engineering, review code, optimize performance, and mentor teammates.

Qualifications

• Education: B.E./B.Tech degree in Computer Science and/or related field
• Experience: 7+ years total IT experience with emphasis on Oracle E-Business Suite (R12.1/R12.2) technical development
• 3+ years of dedicated technical experience with Oracle Service Contracts
• Nice to have experience with Oracle Fusion migration projects

Responsibilities

• Lead the technical design, development, customization, integration, and maintenance of the Oracle E-Business Suite (EBS) Service Contracts module (OKS).
• Bridge between business stakeholders, BSA’s, and the technical team to architect scalable solutions.
• Design and maintain interfaces between Oracle Service Contracts, Oracle CPQ, Oracle Order Management, AR, and AP.
• Work on standard Service Contracts PL/SQL APIs (OKS, OKC, CSI) packages.
• Oversee coding standards, perform code reviews, tune performance, and ensure security adherence.
• Expose integrations using Oracle Integration Cloud (OIC) or middleware like Mulesoft with REST APIs.
• Provide end-to-end development experience across Implementations, Rollouts, and Data Migration.
• Translate business requirements into Technical Specifications and User Stories for scalable solutions.

Skills

Oracle SQL

PL/SQL

BI Publisher/XML Publisher

RICE Objects

OAF

Workflow

REST APIs

OKS

OKC

CSI

OIC

Mulesoft

Education

B.E./B.Tech in Computer Science or related field

Tools

Oracle E-Business Suite

Oracle CPQ

ODI

SFDC

OIC

Mulesoft

REST APIs

Job description

The desired candidate will be a vital part of the Global IT team with a proven track record of designing, troubleshooting, and problem-solving to address challenges and opportunities within the Oracle EBS suite of applications. A person who is passionate about technology transformations, and helping our business partners envision the future & how we enable it. You will act as a key liaison between business stakeholders, the enterprise architecture team, and other IT teams to ensure technical solutions align with strategic business objectives.

Scope of Responsibilities/Expectations:

• Oracle EBS Service Contracts Technical Lead leads the technical design, development, customization, integration, and maintenance of the Oracle E-Business Suite (EBS) Service Contracts module (OKS). This techno-functional leadership role acts as the bridge between business stakeholders, BSA’s, and the technical team to architect robust, scalable, and secure technical solutions.
• Oracle Tools and Technical Skills : Good hands on experience with Oracle SQL, PL/SQL, BI Publisher/XML Publisher, RICE Objects, Workflow or OAF.
• Interfaces: Design and maintain interfaces between Oracle Service Contracts, Oracle CPQ, Oracle Order Management, Accounts Receivable (AR), Accounts payables(AP).
• APIs & Frameworks: Good experience working on standard Service Contracts PL/SQL APIs (OKS, OKC, CSI packages).
• Coding Standards & Best Practices: Oversee and conduct code reviews, performance tuning, and technical design verification to ensure adherence to best practices, security standards, and coding guidelines.
• Integrations: Exposure to Oracle Integration Cloud (OIC) or other middleware architectures like Mulesoft connecting Oracle ERP/CPQ using REST APIs.
• End-to-End development experience as part of Implementations, Rollouts, Data Migration projects
• Collaborate closely with business system analysts and the enterprise architecture team to translate business requirements via Business Process Documents, Technical Specifications and User Stories into scalable technical solutions across Oracle EBS and Oracle CPQ
• Provide L3 technical support for production incidents, root-cause analysis, and continuous process optimization.
• Good experience with AI tools like Gemini, Co-pilot etc to perform the technical activities on a day-today basis.
• Dynamic to learn new technologies, products and features in Oracle
• Lead and inspire your team to foster an agile and innovative culture.
• Communicate risk/issues to leadership and recommend solutions.
• Excellent documentation and communication skills
• Systematic and organized in day-to-day operations.

Nice-to-Have Skills

• Good understanding of Inventory, Order Management & Shipping flows in R12 and Oracle Fusion.
• Understanding of Procure-to-Pay flows in R12 and Oracle Fusion.
• Good to have technical exposure to Oracle CPQ, ODI, SFDC, OIC and/or Mulesoft.
• Certification in Oracle E-Business Suite or Oracle Cloud Technologies.
• Passionate about evolving technology and promoting automation & AI capabilities for IT and business efficiencies

Behavioral Characteristics/Skills:

• Detail-oriented, proactive & demonstrates independent thinking and problem-solving ability
• Ability to think strategically and suggest creative solutions
• Ability to synthesize complex requirements into simple business practices
• Passionate about customer satisfaction and learning about the business
• Positive attitude, Excellent communication and interpersonal skills
• Ability to establish and maintain excellent working relationships with business contacts, IT developers, and external partners/
• Ability to communicate to a wide variety of audiences, both business and technical

Basic Requirements

• Education: B.E. / B.Tech degree in Computer Science and/or related field
• Experience: 7+ years total IT experience with an emphasis on Oracle E-Business Suite (R12.1/R12.2) technical development.
• 3+ years of dedicated technical experience working with Oracle Service Contracts and surrounding service modules.
• Good to Have experience with Oracle Fusion migration projects