Operations Training Specialist

HireRight; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

HireRight is seeking an Operations Training Specialist in Bengaluru. You will design, develop, and deliver training programs to empower internal operations teams and improve performance.

Collaborating with subject matter experts and cross-functional teams, you will analyze needs, create engaging learning resources, and drive learning solutions that align with business goals. A mix of remote and in-office work may be required.

Qualifications

• Experience with training development and adult learning principles.
• Experience with LMS and Articulate Storyline II.
• Working knowledge of the FCRA.

Responsibilities

• Design, deliver, and evaluate training materials with subject matter experts.
• Construct and conduct needs and task analyses.
• Analyze, design, deliver, implement and evaluate training programs.
• Collaborate with internal and external customers to meet learning needs.
• Mentor new training specialists.
• Maintain strong attention to detail and organizational skills.

Skills

Training development

Adult learning principles

Learning program development

MS Office

Education

High School diploma or GED

Degree in Instructional Design, Education, Communication, or related field

Tools

Learning Management Systems

Articulate Storyline II

Job description

About HireRight

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

Overview

The Operations Training Specialist works in a team environment to design, develop and conduct training and create educational resources that meet the requirements and needs of HireRight’s internal teams. This position will work collaboratively across the organization to recommend, design, and deliver learning solutions that will empower operations team members.

Responsibilities

• Ability to work effectively with subject matter experts, product, and professional services to design, deliver and evaluate effective training materials and content.
• Construct and conduct needs and task analysis.
• Analyze, design, deliver, implement and evaluate training programs.
• Drive innovation by incorporating new learning media/approaches into company’s solutions.
• Collaborate and communicate with both external and internal customers to ensure learning needs are being met.
• Training of new training specialists.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize, and work under tight deadlines.
• Excellent written and verbal communication skills.
• Strong writing and documentation skills.
• Experience in working with cross functional teams, building alignment and collaboration.
• Must display a helpful demeanor, attention to detail, customer service orientation, and demonstrate the ability to be a contributing team member in a fast-paced, constantly changing environment.
• Ability to adapt to last minute instructions with little-to-no notice.
• Assignments are specialized in nature and usually require originality where the individual relies on experience and judgment.

Qualifications

Preferred Skills and Qualifications

• Advanced knowledge of and experience with training development, adult learning principles and learning program development.
• Experience with technology solutions related to learning including: Learning Management Systems, Articulate Story-line II, etc.
• Working knowledge of the FCRA.

Education and Experience

• High School diploma or GED required.
• Degree in Instructional Design, Education, Communication, or related field (or equivalent experience) preferred.
• Minimum 2 years of relevant experience to include creating and maintaining learning modules and content.
• Proficient in MS Office applications.

Work Environment

• May require a mix of remote and in-office work depending on business needs, including travel.
• Requires the ability to adapt to changing priorities and support team needs.

What do we offer