Operations Sr Analyst

ANZ; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

ANZ in Bengaluru is seeking an Operations Senior Analyst to manage Nostro account reconciliations, investigate discrepancies, and ensure regulatory compliance across global teams. You will use platforms like SWIFT and various reconciliation tools, perform root cause analysis, support automation and UAT, and deliver management reports on outstanding items and operational metrics.

The role requires 3+ years in payments or banking operations, strong analytical skills, and attention to detail to

Qualifications

• Minimum 3+ years in payments, banking operations, fintech, or corporate treasury.
• Strong understanding of Nostro/Vostro and reconciliation.
• Hands-on experience with SWIFT/ISO messaging and end-to-end payment lifecycle.
• Knowledge of AML, sanctions screening, regulatory requirements.

Responsibilities

• Perform Nostro account reconciliations daily and resolve breaks.
• Support reconciliation and transaction processing using listed platforms.
• Investigate unmatched transactions and payment exceptions.
• Collaborate with internal teams and correspondent banks to resolve queries.
• Execute controls and maintain audit-ready documentation.
• Conduct root cause analysis and drive process improvements.
• Prepare management reports on outstanding items and KPIs.
• Assist automation initiatives and UAT testing.

Skills

Nostro/Vostro operations

Reconciliation

SWIFT/ISO messaging

Cross-border payments

Regulatory compliance & AML

Analytical skills

MS Excel

Problem solving

Interpersonal collaboration

Education

Bachelor's degree in Finance/Business/Accounting/Economics

Tools

SWIFT applications

Reconciliation platforms

Job description

As an Operations Senior Analyst plays a critical role in banking and financial operations, particularly in managing and reconciling Nostro accounts. These accounts are foreign currency accounts that a bank holds with another bank in a different country to facilitate international transactions. As a senior analyst, the responsibilities extend beyond routine reconciliation to include investigating complex discrepancies, ensuring compliance with regulatory standards, and driving process improvements. The role demands strong analytical skills, attention to detail, and the ability to collaborate across global teams to maintain accuracy, mitigate risks, and support efficient cross-border payment operations.

Banking is changing and we re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you ll be building your future, while helping to build ours.

Responsibilities

• Performing daily Nostro account reconciliations to identify, investigate, and resolve breaks and discrepancies within established service levels.
• Leveraging platforms such as TLM RP, AMH, PEGA PRS, PIC AU/NZ, FMM, FMP, GPP AU/NZ/APEA, TG UI, Finacle 10, AU066, BeamNet, and MIDANZ to support reconciliation, payments, and transaction processing activities.
• Investigating unmatched transactions, payment exceptions, and outstanding items to ensure timely resolution and minimize operational risk.
• Partnering with internal teams and correspondent banks to resolve queries and maintain seamless cross-border payment operations.
• Executing key controls, maintaining audit-ready documentation, and ensuring adherence to regulatory, compliance, and risk management requirements.
• Conducting root cause analysis of reconciliation breaks and driving process improvements to enhance operational efficiency and accuracy.
• Preparing and delivering management reports on outstanding items, investigation outcomes, aging breaks, and operational performance metrics.
• Supporting automation initiatives, system enhancements, and User Acceptance Testing (UAT) activities to improve processes and strengthen operational controls.

Requirements

• Minimum 3+ years of experience in payments, transaction processing, banking operations, fintech, or corporate treasury environments.
• Strong understanding of Nostro/Vostro account operations, reconciliation processes, and break management.
• Hands-on expertise in SWIFT/ISO messaging (MT940, MT942, MT103, MT202) and end-to-end payment lifecycle management.
• Solid knowledge of global payment systems, cross-border settlements, and correspondent banking practices.
• Good understanding of AML, sanctions screening, regulatory requirements, and operational risk controls within banking operations.
• Proven ability to investigate and resolve complex reconciliation breaks through strong analytical and problem-solving skills.
• Proficiency in reconciliation platforms, SWIFT applications, and MS Excel, with a strong focus on accuracy and attention to detail.

Education Qualifications

• A bachelor s degree in finance, Business Administration, Accounting, Economics, or a related discipline. Postgraduate qualifications (Masters/MBA) will be considered an advantage.

You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.