Operations Senior Analyst

ANZ; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

ANZ in Bengaluru is seeking an Operations Senior Analyst to manage Nostro account reconciliations, investigate discrepancies, and support regulatory compliance across cross-border payments, while upholding risk controls.

You will collaborate with global teams, utilize platforms such as SWIFT/ISO messaging, TLM RP, PEGA PRS, and Finacle, and drive process improvements, automation, and test cases to strengthen controls and accuracy.

Qualifications

• Bachelor's degree in finance, business, accounting, economics or related
• 3+ years in payments, banking operations, fintech or treasury
• Strong understanding of Nostro/Vostro operations and reconciliation
• Proficient in SWIFT messaging and end-to-end payment lifecycle
• Ability to investigate complex discrepancies and drive process improvements

Responsibilities

• Perform Nostro account reconciliations daily and investigate breaks
• Collaborate with internal and correspondent banks for query resolution
• Maintain audit-ready documentation and adhere to regulatory requirements
• Conduct root-cause analysis and drive process improvements
• Prepare management reports on aging items and performance metrics
• Support automation initiatives and UAT for process enhancements

Skills

Nostro/Vostro operations

Cross-border payments

Analytical & problem solving

Regulatory & risk controls

Payments processing

Education

Bachelor's degree in finance, management, accounting, economics

Masters/MBA advantageous

Tools

SWIFT/ISO messaging

SWIFT applications

MS Excel

Reconciliation platforms

Job description

Job Description:

About Us

At ANZ, were shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As an Operations Senior Analyst plays a critical role in banking and financial operations, particularly in managing and reconciling Nostro accounts. These accounts are foreign currency accounts that a bank holds with another bank in a different country to facilitate international transactions. As a senior analyst, the responsibilities extend beyond routine reconciliation to include investigating complex discrepancies, ensuring compliance with regulatory standards, and driving process improvements. The role demands strong analytical skills, attention to detail, and the ability to collaborate across global teams to maintain accuracy, mitigate risks, and support efficient cross-border payment operations.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent
Role Location: Bengaluru
Work Schedule: Morning Shift (Starting 7AM)

What will your day look like?

As an Operations Senior Analyst , you will be responsible for:

• Performing daily Nostro account reconciliations to identify, investigate, and resolve breaks and discrepancies within established service levels.
• Leveraging platforms such as TLM RP, AMH, PEGA PRS, PIC AU/NZ, FMM, FMP, GPP AU/NZ/APEA, TG UI, Finacle 10, AU066, BeamNet, and MIDANZ to support reconciliation, payments, and transaction processing activities.
• Investigating unmatched transactions, payment exceptions, and outstanding items to ensure timely resolution and minimize operational risk.
• Partnering with internal teams and correspondent banks to resolve queries and maintain seamless cross-border payment operations.
• Executing key controls, maintaining audit-ready documentation, and ensuring adherence to regulatory, compliance, and risk management requirements.
• Conducting root cause analysis of reconciliation breaks and driving process improvements to enhance operational efficiency and accuracy.
• Preparing and delivering management reports on outstanding items, investigation outcomes, aging breaks, and operational performance metrics.
• Supporting automation initiatives, system enhancements, and User Acceptance Testing (UAT) activities to improve processes and strengthen operational controls.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Minimum 3+ years of experience in payments, transaction processing, banking operations, fintech, or corporate treasury environments.
• Strong understanding of Nostro/Vostro account operations, reconciliation processes, and break management.
• Hands-on expertise in SWIFT/ISO messaging (MT940, MT942, MT103, MT202) and end-to-end payment lifecycle management.
• Solid knowledge of global payment systems, cross-border settlements, and correspondent banking practices.
• Good understanding of AML, sanctions screening, regulatory requirements, and operational risk controls within banking operations.
• Proven ability to investigate and resolve complex reconciliation breaks through strong analytical and problem-solving skills.
• Proficiency in reconciliation platforms, SWIFT applications, and MS Excel, with a strong focus on accuracy and attention to detail.
• A bachelor’s degree in finance, Business Administration, Accounting, Economics, or a related discipline. Postgraduate qualifications (Masters/MBA) will be considered an advantage.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the banks largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the banks strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. Were proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong.

We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.

We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.

Job Posting End Date

09/10/2026, 11.59pm, IST