Operations Senior Analyst

Australia and New Zealand Banking Group Limited; Bengaluru; Hybrid; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Hybrid work option

Health and wellbeing services

Job summary

ANZ in Bengaluru is seeking an Operations Senior Analyst to manage Nostro account reconciliations, investigate discrepancies, and ensure regulatory compliance across global teams.

You will use SWIFT/ISO messaging, reconciliation platforms, and MS Excel to drive accuracy, mitigate risk, and support efficient cross-border payment operations in a dynamic, collaborative environment.

Qualifications

• Bachelor's degree in finance, business admin, accounting or econ.
• Postgraduate qualifications are a plus.
• Experience in payments, banking ops, or corporate treasury is preferred.

Responsibilities

• Perform Nostro account reconciliations daily to identify issues.
• Investigate unmatched transactions and discrepancies to reduce risk.
• Collaborate with internal teams and banks to resolve queries.
• Maintain audit-ready documentation and support regulatory compliance.
• Prepare management reports on aging items and performance metrics.
• Support automation efforts and user acceptance testing.

Skills

Analytical skills

Attention to detail

Cross-functional collaboration

Problem solving

Education

Bachelor's degree in finance or related field

Master's/MBA advantageous

Tools

SWIFT/ISO messaging

Reconciliation platforms

MS Excel

End-to-end payment lifecycle tools

Job description

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Operations Senior Analyst

Department: GO - Banking Services Group Services

Division: Group Operations

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As an Operations Senior Analyst plays a critical role in banking and financial operations, particularly in managing and reconciling Nostro accounts. These accounts are foreign currency accounts that a bank holds with another bank in a different country to facilitate international transactions. As a senior analyst, the responsibilities extend beyond routine reconciliation to include investigating complex discrepancies, ensuring compliance with regulatory standards, and driving process improvements. The role demands strong analytical skills, attention to detail, and the ability to collaborate across global teams to maintain accuracy, mitigate risks, and support efficient cross-border payment operations.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

What will your day look like?

As an Operations Senior Analyst , you will be responsible for:

• Performing daily Nostro account reconciliations to identify, investigate, and resolve breaks and discrepancies within established service levels.
• Leveraging platforms such as TLM RP, AMH, PEGA PRS, PIC AU/NZ, FMM, FMP, GPP AU/NZ/APEA, TG UI, Finacle 10, AU066, BeamNet, and MIDANZ to support reconciliation, payments, and transaction processing activities.
• Investigating unmatched transactions, payment exceptions, and outstanding items to ensure timely resolution and minimize operational risk.
• Partnering with internal teams and correspondent banks to resolve queries and maintain seamless cross-border payment operations.
• Executing key controls, maintaining audit-ready documentation, and ensuring adherence to regulatory, compliance, and risk management requirements.
• Conducting root cause analysis of reconciliation breaks and driving process improvements to enhance operational efficiency and accuracy.
• Preparing and delivering management reports on outstanding items, investigation outcomes, aging breaks, and operational performance metrics.
• Supporting automation initiatives, system enhancements, and User Acceptance Testing (UAT) activities to improve processes and strengthen operational controls.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Minimum 3+ years of experience in payments, transaction processing, banking operations, fintech, or corporate treasury environments.
• Strong understanding of Nostro/Vostro account operations, reconciliation processes, and break management.
• Hands-on expertise in SWIFT/ISO messaging (MT940, MT942, MT103, MT202) and end-to-end payment lifecycle management.
• Solid knowledge of global payment systems, cross-border settlements, and correspondent banking practices.
• Good understanding of AML, sanctions screening, regulatory requirements, and operational risk controls within banking operations.
• Proven ability to investigate and resolve complex reconciliation breaks through strong analytical and problem-solving skills.
• Proficiency in reconciliation platforms, SWIFT applications, and MS Excel, with a strong focus on accuracy and attention to detail.
• A bachelor’s degree in finance, Business Administration, Accounting, Economics, or a related discipline. Postgraduate qualifications (Master's/MBA) will be considered an advantage.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong.

We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.

We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.com/careers/ . You can apply for this role by visiting ANZ Careers and searching for reference number 125067.