Operations Sales Rep IV

TELUS Digital; Gurugram District; On-site; INR 428,000 - 523,000; Full time

Benefits offered by this job

Salary: Up to 4.75 LPA

Medicare Facility

Free pickup and drop within 35 Kms

Medical Insurance

Life Insurance

Job summary

TELUS Digital is hiring for an Inside Sales role in India. You will handle inbound inquiries and outbound outreach, build relationships, understand customer needs, and recommend telecom products and services.

The position requires clear English communication, willingness to work night shifts, and alignment with rotational week offs. You'll operate in a dedicated B2B sales channel, with responsibilities spanning order entry, revenue assurance, loyalty, and retention.

Qualifications

• Excellent communication in English.
• UG/Graduate/Post Graduate candidates can apply.
• Minimum 1 year of experience in Inside sales/B2B Sales/Outbound Sales (B2C).

Responsibilities

• Business Solution is a dedicated B2B sales channel.
• Inbound/Web, LPOS and Revenue Assurance for Sales, Order Entry and Loyalty and Retention.
• Perform outbound calls to new and existing customers offering telecom products and services.
• Build relationships by understanding needs and recommending products.
• Use a solution-based selling approach to overcome objections by listening and probing.
• Navigate multiple systems while interacting with customers.
• Process customer orders accurately and completely.
• Participate in continuous training and share best practices.

Skills

Excellent communication in English

Inside sales

Education

UG/Graduate/Post Graduate

Job description

Role & Responsibilities

• Business Solution is a dedicated business-to-business sales channel serving customers in the Business space.
• Inbound/Web, LPOS and Revenue Assurance for Sales, Order Entry and Loyalty and Retention.
• Performing outbound calling to new and existing customers offering telecommunications products and services.
• Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about.
• Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending.
• Simultaneously navigating through multiple systems and tools while interacting with customers.
• Processing customers orders and ensuring its accuracy and completion.
• Participating in continuous training sessions and sharing best practices.

Required Candidate Profile

• Qualification : UG, Graduate, Post Graduates can apply
• Minimum 1 yr of experience is required in Inside sales/B2B Sales/Outbound Sales(B2C).
• Excellent communication in English.
• Should be comfortable in night shifts and rotational week offs.

Perks and Benefits

• Salary: Upto 4.75 LPA
• Medicare Facility(free online consultation with Doc)
• Free pick up and drop facility will be provided within 35 Kms range
• Medical Insurance
• Life Insurance

About Company

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.