Operations & Process Intern

Datastraw Technologies; Mumbai; On-site; INR 134,000 - 201,000; Part time

Job summary

Datastraw Technologies is offering a 3-month Internship in Mumbai with a PPO opportunity. The role blends hands-on exposure to people management, business operations, client success, and data-driven decision making.

As an Operations & Process Intern you will work hybrid (4 days in office, 2 days work from home) and collaborate with teams to analyze performance, share feedback, and drive improvements across processes.

Qualifications

• Fresh graduates welcome; strong communication skills.
• Comfortable with Excel, numbers, and basic reporting.
• Interest in operations, business and people management.

Responsibilities

• Work with teams to understand performance and improvement areas.
• Conduct regular interactions and share actionable feedback.
• Analyze reports, dashboards, and operational data to identify insights.
• Support process improvements and make operations smoother.
• Coordinate with internal teams and clients to drive better outcomes.
• Track performance and contribute towards team and client success.
• Fresh graduate with strong communication skills and a learning mindset.
• Comfortable with Excel, reports, and numbers.
• Build a career in operations, business, or management.

Skills

Excel

Communication

Numbers

Education

Bachelor's degree/Fresh graduate

Job description

Work Model: Hybrid (4 Days Work From Office + 2 Days Work From Home)

Work Schedule: Monday to Saturday

Shift Timings: 10:00 AM - 7:00 PM IST

3-Month Internship | PPO Opportunity | Fresh Graduates Welcome

Love working with people? Curious about how teams perform and grow? This role is for you.

We’re looking for an energetic and curious Operations & Process Intern who wants hands-on exposure to people management, business operations, client success, and data-driven decision-making. This role is perfect for someone who enjoys working with people, solving problems, understanding business, and taking ownership.

What you’ll do:

• Work with teams and agents to understand performance, challenges, and improvement areas
• Conduct regular interactions and share actionable feedback to help teams grow
• Analyze reports, dashboards, and operational data to identify insights
• Support process improvements and make operations smoother
• Coordinate with internal teams and clients to drive better outcomes
• Track performance and contribute towards team and client success
• Are a fresh graduate with strong communication skills
• Enjoy working with people and solving problems
• Have a learning mindset and take ownership
• Are comfortable with Excel, reports, and numbers
• Want to build a career in operations, business, or management

This is not just an internship, it’s an opportunity to understand business from the inside, work on real challenges, and build skills that matter.

Complete your 3-month internship, showcase your potential, and you could receive a Pre-Placement Offer (PPO) to continue growing with us