IT Operations Intern

Cloud Counselage Pvt Ltd; Mumbai; Remote; Full time

Benefits offered by this job

Flexible working hours

Remote working

Higher ownership in projects

Access to partner events/tools

Job summary

A management consulting firm is seeking an ambitious Intern for their IT and Operations department. The role involves analyzing systems, diagnosing IT problems, and implementing technological solutions. Candidates should be engineering graduates in Computers or IT, with strong analytical and communication skills. Benefits include flexible working hours and remote working options. This internship is suitable for individuals seeking hands-on experience in a dynamic environment and offers an experience letter upon completion.

Qualifications

• Willingness to learn about IT systems.
• Ability to troubleshoot hardware, software, and network problems.
• Good presentation skills.

Responsibilities

• Analyze organization’s system and infrastructure.
• Implement technological solutions for business objectives.
• Conduct training for staff on new IT systems.
• Ensure optimal performance of IT operations.

Skills

Analytical skills

Communication skills

Team player

Troubleshooting

Project management understanding

M365 stack knowledge

Understanding ITIL practices

Familiarity with operating systems and databases

Education

Engineering Graduates/Post-graduates in Computers or IT

Relevant diploma in IT

Job description

The company is looking for an ambitious and proactive Intern to work in its IT and Operations department. The intern should value growth opportunities and have a drive to achieve the targets and goals.

Job Responsibilities:

• Analyzing organization’s system and infrastructure
• Diagnosing IT system problem, inefficiency & weaknesses and improve them
• Implementing technological solutions to meet business objectives
• Analyzing and implementing IT security infrastructure
• Conducting training for non-IT staff to use new IT system (s)
• Preparing reports on efficacy of technology in use
• Providing strategy advise on using technology to achieve goals
• Managing IT initiatives and collaborating with in-house staff
• Ensuring the optimal performance of company’s overall IT operations
• Interacting with internal and external clients to identify current processes and practices improvements
• Managing system credentials and security
• Help in plan, design and implement new IT operational processes
• Report to and assist manager & authority with updates as per business requirements
• Provide IT support for events conducted by Cloud Counselage
• Data Analysis to support the development of new processes and systems

Requirements:

• Willingness to learn about IT systems
• Good analytical skills
• Good communication skills
• Team player with good presentation skills
• Ability to troubleshoot hardware, software and network problems
• Understands project management
• M365 stack knowledge
• Understands ITIL practices
• Familiar with various operating system and databases
• Can understand IT logs for audit

Eligibility Criteria:

• Engineering Graduates/ Post-graduates in Computers (or) IT
• Any relevant diploma in IT

Benefits:

• Flexible working hours
• Remote working
• Higher ownership in projects
• Access to partner events/ tools as per department
• Experience letter after internship completion

Job Location: Work from home

Package Details:Experience only

Preferred Start Date:

Immediate Joining

Internship Duration:

2 to 3 months

About the Organisation:

We are a IT & Management Consulting Company working with Start-ups & MSMEs to propel them in the desired direction by formulating strategies, setting up system,streamlining and supporting organization business processes to optimise resources.