Operations Manager, INFC Operations

Amazon; Hyderabad; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

A leading global technology firm seeks an Operations Manager in Hyderabad to oversee large teams and ensure operational excellence. The role involves strategic planning, managing safety and performance, and driving process improvements. Candidates should have relevant experience, including 3+ years at the company, and be capable of flexible scheduling. This full-time position supports a diverse and inclusive work culture.

Qualifications

• 3+ years of Amazon (blue badge/FTE) experience.
• 5+ years of experience in managing diverse teams.

Responsibilities

• Ensure a safe work environment for all associates and team.
• Lead and supervise a team of Area Managers.
• Responsible for overall safety, quality, productivity of operations.
• Strategic planning and forecasting for operations.
• Identify and lead process improvement initiatives.

Skills

Team leadership

Operational excellence

Stakeholder management

Project management

Job description

Job Description

A strategic and people leader for a large team, the Operations Manager at INFC is empowered with complete operations responsibility for Outbound/FCD/Changeops or IB. She/he is expected to create building level cost efficiencies at a Six sigma level deliverables, coupled with driving Regional/National level key Brilliant Basics Initiatives.

Responsibilities

• Ensure a safe work environment for all associates and team
• Lead and supervise a team of Area Managers, TLs as Direct reportees supported by PAs and Associates in Operations
• Responsible for the overall Safety, Quality, Productivity and Performance Delivery of concerned department operations
• Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs
• Review the work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
• Ensure BM rates and OP2 throughput deliverables
• Interfacing well with other OM's. Taking up cross functional projects by the adoption of best practices
• Proactively identify and lead process improvement initiatives
• Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
• Lead ART events from capacity planning perspective and prepare Man, Material, and Machine
• Carry out machine (resources) planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
• Ensure best practices in people management and accountable for FC's compliance, Connections and scorecards.
• Manage People and team development
• Understand Flex levers, take up new Amazon technicalities associated with the role's requirements and Amazon ERP systems.
• Create leaders and talent pipeline. Good stakeholder management and project management skills.
• Do cross functional and cross mile interfacing and take up for the best practices and initiatives.

Basic Qualifications

• 3+ years of Amazon (blue badge/FTE) experience

Preferred Qualifications

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• 5+ years of experience in managing diverse teams with operational excellence.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

ASSPL - Telangana

Job ID: A3118347

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management, Distribution, and Supply Chain

Industries

Software Development

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