Operations Manager - Business Banking

ACURA SOLUTIONS LTD; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

ACURA SOLUTIONS LTD is seeking an Operations Manager specializing in Business Banking to join the Mumbai region. The role focuses on optimizing operations related to working capital solutions, driving efficiency, and enhancing customer satisfaction.

The ideal candidate will streamline processes, lead cross-functional collaboration, and monitor KPIs to inform strategic decisions. A strategic thinker with strong regulatory awareness will thrive in this role.

Qualifications

• Experience leading banking operations, preferably in business banking.
• Strong working capital management and financial analysis abilities.
• Excellent communication and collaboration skills with cross-functional teams.
• Analytical mindset with focus on process improvement and efficiency.
• Understanding of regulatory and compliance standards in banking.

Responsibilities

• Oversee daily business banking operations, ensuring efficiency and regulatory compliance.
• Develop strategies to optimize working capital management for clients.
• Collaborate with cross-functional teams to enhance service delivery and performance.
• Monitor KPIs and report insights to senior management for decision-making.
• Mentor and develop team members to foster continuous improvement.
• Engage with clients to understand needs and deliver exceptional service.

Skills

Operations management

Working capital

Financial analysis

Communication

Interpersonal skills

Regulatory compliance

Process improvement

Team mentoring

Client engagement

Job description

We are seeking an Operations Manager specializing in Business Banking to join our team in the Mumbai region. The ideal candidate will play a crucial role in managing and optimizing our operations related to business banking services, with a focus on working capital solutions. This position requires a strategic thinker who can streamline processes, enhance customer satisfaction, and drive operational efficiency.

Key Responsibilities:

• Oversee daily operations within the business banking division, ensuring that all processes are efficient and compliant with regulatory standards.
• Develop and implement strategies to improve working capital management for our clients, providing tailored solutions that meet their financial needs.
• Collaborate with cross-functional teams to enhance service delivery and operational performance.
• Monitor key performance indicators (KPIs) and prepare reports for senior management to inform decision-making.
• Train and mentor team members to foster a culture of continuous improvement and high performance.
• Engage with clients to understand their needs and provide exceptional service, building long-term relationships.

Required Skills:

• Strong understanding of operations management within the banking sector, particularly in business banking.
• Proven experience in working capital management and financial analysis.
• Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.
• Strong analytical and problem-solving abilities, with a focus on process improvement.
• Familiarity with regulatory requirements and compliance standards in the banking industry.