Operations Manager

Ford Hospital and Research Centre (FHRC); Patna; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Ford Hospital and Research Centre (FHRC) seeks an experienced operations leader to oversee daily hospital operations in Patna, Bihar. The role focuses on coordinating administrative tasks, patient registration, billing, record-keeping, and cross-team communication to sustain efficient services.

The ideal candidate has extensive experience in healthcare operations, strong leadership, and data-driven process improvement capabilities to enhance care quality and patient satisfaction at FHRC.

Qualifications

• 5-10 years of experience in healthcare operations or hospital administration.
• Strong knowledge of hospital operations, including front office management, nursing services, laboratory testing, radiology procedures, pharmacy operations.
• Excellent leadership skills with ability to manage multiple priorities simultaneously.
• Ability to analyze data to identify areas for improvement and develop strategies for process enhancements.

Responsibilities

• Manage daily hospital operations to ensure smooth functioning of the facility.
• Oversee administrative tasks such as patient registration, billing, and record-keeping.
• Coordinate with medical staff to ensure efficient allocation of resources and effective communication among team members.
• Develop and implement policies to improve operational efficiency, quality care, and patient satisfaction.

Skills

Hospital operations

Leadership

Data analysis

Policy development

Job description

Roles and Responsibilities :

• Manage daily hospital operations to ensure smooth functioning of the facility.


• Oversee administrative tasks such as patient registration, billing, and record-keeping.


• Coordinate with medical staff to ensure efficient allocation of resources and effective communication among team members.


• Develop and implement policies to improve operational efficiency, quality care, and patient satisfaction.

Job Requirements :

• 5-10 years of experience in healthcare operations or hospital administration.


• Strong knowledge of hospital operations, including front office management, nursing services, laboratory testing, radiology procedures, pharmacy operations, etc.


• Excellent leadership skills with ability to manage multiple priorities simultaneously.


• Ability to analyze data to identify areas for improvement and develop strategies for process enhancements.