Operations Manager

DuoJobs; Malappuram; On-site; INR 600,000 - 1,200,000; Full time

Job summary

DuoJobs is seeking an experienced Operations Manager for Kondotty, Kerala to oversee day-to-day healthcare operations and ensure smooth workflow across departments. The role focuses on coordinating staff, improving processes, and maintaining high service quality for patients.

Strong leadership, communication skills, and 3–5 years in healthcare operations are essential. Exposure to healthcare service delivery and process optimization will help drive efficiency and patient satisfaction across the

Qualifications

• 3–5 years in Operations Management within healthcare.
• MBA in Operations or Healthcare Management preferred.
• Strong leadership and coordination skills.

Responsibilities

• Manage daily operational activities and workflow.
• Coordinate with departments to ensure smooth service.
• Supervise staff performance and processes.
• Monitor service quality and productivity.
• Implement process improvements for patient experience.
• Prepare operational reports and KPIs.
• Ensure compliance with policies and procedures.

Skills

Leadership

Team management

Communication

Healthcare ops

Education

MBA in Operations/Healthcare

Job description

Industry: Healthcare / Diagnostic & Eye Care

Job Title: Operations Manager

Location: Kondotty, Kerala

Job Description

We are looking for an Operations Manager to oversee day-to-day healthcare operations, coordinate departments, maintain service quality, and ensure smooth workflow across the organization. The role involves managing operational activities, staff coordination, process improvement, and maintaining efficient patient service delivery.

Requirements

• Any Degree / MBA in Operations or Healthcare Management
• 3–5 years of experience in Operations Management
• Healthcare industry experience preferred
• Strong leadership and team management skills
• Good communication and coordination abilities
• Knowledge of healthcare operations and service processes
• Strong organizational and problem-solving skills

Requirements

• Manage daily operational activities and workflow.
• Coordinate with departments to ensure smooth service delivery.
• Supervise staff performance and operational processes.
• Monitor service quality, productivity, and operational efficiency.
• Implement process improvements to improve customer and patient experience.
• Prepare operational reports and monitor performance indicators.
• Ensure compliance with organizational policies and procedures.

Company & Contact Details

Company

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