Operations Manager

Crevavi Technologies Pvt. Ltd.; Bengaluru; In loco; INR 1.200.000 - 1.800.000; Tempo pieno

Descrizione del lavoro

Crevavi Technologies Pvt. Ltd. in Bengaluru seeks an Operations Manager to oversee day-to-day operations, streamline workflows, and implement SOPs to scale processes. You will coordinate recruitment, manage budgets, lead cross-functional teams, and drive continuous improvement while ensuring alignment with business goals.

The role requires strong leadership, communication, and analytical skills, with a focus on cost control and stakeholder collaboration.

Competenze

• 2-3 years of experience in operations management or a related field.
• Bachelor’s degree in Business Administration, Operations Management, Commerce, or related discipline.
• MBA is an added advantage.

Mansioni

• Oversee daily operations, optimise workflows, and implement SOPs for consistency and scalability.
• Monitor operational performance, ensure adherence to policies and quality standards, and take corrective actions.
• Coordinate recruitment, workforce planning, onboarding, documentation, verification, and joining formalities.
• Prepare, execute, and maintain NDAs, service agreements, work orders, and other documents to ensure smooth project initiation.
• Lead, motivate, and assess teams; delegate responsibilities and ensure timely completion of tasks.
• Oversee assets, inventory, and resource allocation to ensure optimal utilisation.
• Monitor expenses, conduct budget reviews, identify cost-saving opportunities.
• Coordinate with HR, marketing, and other departments to align with goals.
• Build and maintain relationships with clients, vendors, and stakeholders for timely delivery.
• Track KPIs, prepare management reports, identify bottlenecks, and implement process improvements.

Conoscenze

Leadership

Communication

Analytical

Organisational

Time management

Budgeting

MS Office

Cross-functional coordination

Formazione

Bachelors in Business Administration/Operations Management/Commerce

MBA (preferred)

Strumenti

MS Office Suite

Descrizione del lavoro

Objectives of the Role:

• Ensure smooth day-to-day business operations through effective coordination with management, employees, vendors, and other stakeholders.
• Establish and maintain operational standards, quality assurance processes, and internal controls.
• Improve operational efficiency by streamlining workflows, standardising processes, and implementing best practices.
• Ensure operational activities, projects, and resource utilisation remain aligned with business objectives, timelines, and budgets.
• Plan workforce requirements and coordinate recruitment to ensure adequate staffing across departments.
• Drive continuous improvement initiatives to enhance productivity, accountability, and organisational effectiveness.

Key Responsibilities

• Operations & Process Management: Oversee daily business operations, optimise workflows, and implement SOPs, process documentation, and operational guidelines to ensure consistency and scalability.
• Quality Assurance & Compliance: Monitor operational performance, ensure adherence to company policies and quality standards, and implement corrective actions wherever necessary.
• HR Operations & Employee Onboarding: Coordinate recruitment, workforce planning, employee onboarding, documentation, verification, and joining formalities.
• Documentation Management: Coordinate the preparation, execution, and maintenance of NDAs, service agreements, work orders, and other business documents to ensure smooth project initiation and execution.
• Team Leadership & Performance Management: Lead, motivate, and support teams, monitor employee performance, delegate responsibilities, and ensure timely completion of assigned tasks.
• Resource & Asset Management: Oversee company assets, inventory, materials, and resource allocation to ensure optimal utilisation.
• Budgeting & Cost Control: Monitor operational expenses, conduct budget reviews, identify cost-saving opportunities.
• Cross-Functional Coordination: Coordinate with human resources, marketing, and other departments to ensure alignment with organisational goals and operational priorities.
• Stakeholder & Vendor Management: Build and maintain strong relationships with clients, vendors, service providers, and internal stakeholders to ensure effective collaboration and timely delivery.
• Reporting & Continuous Improvement: Track operational KPIs, prepare management reports, identify bottlenecks, and implement process improvements to enhance productivity and business performance.

Required Skills & Qualifications

• Strong leadership, team management, and decision-making skills.
• Excellent communication, interpersonal, and stakeholder management abilities.
• Strong analytical, problem-solving, and process improvement skills.
• Excellent organisational, planning, and time-management capabilities.
• Ability to manage multiple priorities, meet deadlines, and work effectively under pressure.
• Strong attention to detail and the ability to manage budgets, resources, and operational risks.
• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint, along with relevant business management tools.
• Ability to coordinate cross-functional teams and drive operational excellence.

Educational Requirements

• Bachelor's degree in Business Administration, Operations Management, Commerce, or a related discipline.
• A Master's degree in Business Administration (MBA), Operations Management, or Human Resource Management will be an added advantage.

• Experience Requirement:
  2-3 Years of experience in operations management, business operations, administration, or a related field.