Operations Manager

SKIDS; Bengaluru; Vor Ort; INR 800.000 - 1.500.000; Vollzeit

Zusammenfassung

SKIDS is seeking an Operations Manager to lead child health program operations in Bengaluru. This full-time, on-site role involves supervising clinic and school-based activities, coordinating logistics, and ensuring quality and data integrity across programs.

Applicants should have a clinical or allied-health background (BDS/Optometry/Behavioural Therapy) with 3–6 years of healthcare operations or team supervision experience, and strong planning and communication skills.

Qualifikationen

• Healthcare operations experience preferred.
• 3–6 years of relevant healthcare experience.
• Experience in clinics or school-health programs is preferred.

Aufgaben

• Plan and supervise clinic operations and school-screening schedules.
• Recruit, onboard and supervise screening teams in coordination with leadership.
• Ensure equipment readiness, infection-control practices and SOP adherence.
• Coordinate consent collection, data capture and parent reports.
• Manage parent and school communication and follow-up tracking.
• Monitor attendance, productivity, reporting turnaround, service quality and costs.

Kenntnisse

Planning

Staff coordination

Parent communication

Digital documentation

Ausbildung

BDS / Optometry / Behavioural Therapy qualification

Jobbeschreibung

Operations Manager — Child Health Programs, SKIDS

Bengaluru | Full-time | On-site with school and clinic visits

About SKIDS

SKIDS delivers preventive child health screening and coordinated care through schools and clinics. We are seeking a healthcare professional who can lead teams and translate clinical workflows into dependable day-to-day operations.

Responsibilities

• Plan and supervise clinic operations and school-screening schedules, staffing, equipment and logistics.
• Recruit, onboard, train and supervise screening and support teams in coordination with leadership.
• Ensure equipment readiness, consumables availability, infection-control practices and adherence to approved SOPs.
• Coordinate consent collection, accurate data capture, clinician review and timely parent reports.
• Manage parent and school communication, referral coordination and follow-up tracking.
• Monitor attendance, productivity, reporting turnaround, service quality and operating costs.
• Resolve delivery issues, document incidents and elevate clinical concerns promptly to the appropriate clinician.
• Maintain operational records and improve workflows using digital tools and regular team reviews.
• Support quality audits and expansion to new partner locations.

Requirements

• BDS, a degree in Optometry, or a relevant recognised qualification in Behavioural Therapy. This is an operations role requiring one of these clinical or allied-health backgrounds.
• Preferably 3–6 years of relevant healthcare experience, including team supervision or operations coordination.
• Experience in clinics, school-health programs, community screening or child-development services is preferred.
• Strong planning, staff coordination, parent communication and digital documentation skills.
• English communication; Kannada is an advantage. Willingness to travel locally between partner schools and clinics.
• A child-centred approach, sound judgement and attention to privacy, consent and service quality.

Professional scope

Clinical activities must remain within each professional's qualifications, registration requirements and authorised scope. Clinical decisions and abnormal findings must be referred to the appropriate supervising clinician.

Success measures

Reliable program delivery, complete and accurate records, timely reports and follow-up, well-prepared teams, positive parent and partner experience, and efficient use of resources.