Operations Intern

CipherSchools; Chandigarh; On-site; INR 201,000 - 223,000; Full time

Benefits offered by this job

Stipend ₹18,000 – ₹20,000 per month

Certificate and Letter of Remarkendion

6 days a week

Job summary

CipherSchools is seeking an Operations Intern in Mohali/Chandigarh to support day-to-day program operations, mentor coordination, and assessments. You will maintain schedules, track data, and help build standardized processes across batches.

You will work with mentors, students and university coordinators, handling data with Excel/Sheets, and using AI tools to improve efficiency. This 6-month, full-time on-site internship offers hands-on responsibility in an EdTech environment.

Qualifications

• Currently pursuing or recently completed a Bachelor’s degree (any stream).
• Strong proficiency in Excel or Google Sheets, including formulas, VLOOKUP / XLOOKUP and pivot tables.
• Excellent written and spoken English communication.
• Organised and detail-oriented; you notice when numbers don’t add up.
• Calm under pressure; able to handle several tasks and changing priorities.
• Comfortable speaking with mentors, students and university staff.
• Willing to use AI tools like ChatGPT or Claude to improve workflows.
• Takes ownership and follows through until tasks are completed.
• Available to work full-time and on-site in Mohali/Chandigarh for 6 months.

Responsibilities

• Run day-to-day program operations: manage registrations, batches and class schedules; keep everyone informed.
• Coordinate with mentors: track schedules, attendance, updates and tasks; resolve issues.
• Handle tests and assessments: schedule tests, track results, check reports for errors.
• Resolve class and student issues: respond quickly and close issues with stakeholders.
• Build reports in Excel/Google Sheets: maintain student, mentor and test data; prepare performance reports using formulas, lookups and pivots.
• Analyze data to spot trends and suggest improvements in attendance, scores and feedback.
• Improve processes: document clear operating procedures for consistent program delivery.
• Collaborate across teams: work with leadership, content and tech to plan and deliver programs.

Skills

Operations Management

Program Coordination

Data Analysis

MS Excel

Google Sheets

M Suite

MS Office

Reporting

Problem Solving

Stakeholder Communication

Written & Spoken English

Time Management

Attention to Detail

Education

BBA

B.Com

BA

BCA

B.Tech

Tools

MS Excel

Google Sheets

M Suite

MS Office

Job description

# Operations InternChandigarh, Mohali • Operation DeptSkills: Operations Management, Program Coordination, Data Analysis, MS Excel, Google Sheets, M Suite, MS Office, Reporting, Problem Solving, Stakeholder Communication, Written & Spoken English, Time Management, Attention to Detailonsitefull-time## About the RoleAs an Operations Intern at CipherSchools, you will help run the programs we deliver to students and partner universities. You'll work with mentors, students, university coordinators and our internal teams to make sure classes, tests and programs run smoothly every day.This is a hands-on role in a fast-paced environment. You will handle real issues as they come up, keep data accurate, and help us build processes that make program delivery more consistent.What You'll DoRun day-to-day program operations: manage student registrations, batches and class schedules, and keep everyone informed.Coordinate with mentors: track mentor schedules and attendance, share updates and new tasks, and help resolve any issues they face.Handle tests and assessments: help schedule tests, track student results, and check reports for errors before they are shared.Resolve class and student issues: respond quickly to problems raised by students, mentors or university coordinators, and follow them through to closure.Build reports in Excel / Google Sheets: maintain student, mentor and test data, and prepare performance reports using formulas, lookups and pivot tables.Analyse data and suggest improvements: spot trends in attendance, scores and feedback, and recommend ways to improve program results and student satisfaction.Improve processes: help create and document clear operating procedures so programs run consistently across batches.Work across teams: collaborate with the leadership, content and tech teams to plan and deliver programs.Who You AreCurrently pursuing or recently completed a Bachelor's degree (any stream)Good with Excel or Google Sheets, including formulas, VLOOKUP / XLOOKUP and pivot tablesStrong written and spoken communication in EnglishOrganised and detail-oriented; you notice when numbers don't add upCalm under pressure, and able to handle several tasks and changing prioritiesComfortable talking to mentors, students and university staffComfortable using AI tools such as ChatGPT or Claude to work fasterTakes ownership and follows through until the job is doneAvailable to work full-time and on-site in Mohali / Chandigarh for 6 monthsAI Tools & Automation SkillsHands-on familiarity with AI tools such as Claude, ChatGPT, and other AI-powered productivity tools.Ability to use Claude and similar AI assistants to streamline operational workflows, analyze data, draft professional communications, and solve day-to-day problems.Understanding of prompt engineering and the ability to write effective prompts to achieve accurate and useful results.Ability to identify repetitive tasks and explore opportunities to automate them using AI tools.Willingness to experiment with new AI tools, learn their capabilities, and apply them to improve operational efficiency.Prior experience in operations is not required, but any exposure to operations, coordination or event management is a plus.Skills RequiredOperations Management, Program Coordination, Data Analysis, MS Excel, Google Sheets, M Suite, MS Office, Reporting, Problem Solving, Stakeholder Communication, Written & Spoken English, Time Management, Attention to Detail.Perks & BenefitsStipend of ₹18,000 – ₹20,000 per monthCertificate and Letter of Recommendation6 days a weekReal responsibility and direct exposure to how an EdTech company runs its programs## Key ResponsibilitiesRun day-to-day program operations: manage student registrations, batches and class schedules, and keep everyone informed.Coordinate with mentors: track mentor schedules and attendance, share updates and new tasks, and help resolve any issues they face.Handle tests and assessments: help schedule tests, track student results, and check reports for errors before they are shared.Resolve class and student issues: respond quickly to problems raised by students, mentors or university coordinators, and follow them through to closure.Build reports in Excel / Google Sheets: maintain student, mentor and test data, and prepare performance reports using formulas, lookups and pivot tables.Analyse data and suggest improvements: spot trends in attendance, scores and feedback, and recommend ways to improve program results and student satisfaction.Improve processes: help create and document clear operating procedures so programs run consistently across batches.Work across teams: collaborate with the leadership, content and tech teams to plan and deliver programs.## Qualifications* BBA : Bachelor of Business Administration* B.Com : Bachelor of Commerce* BA : Bachelor of Arts* BCA : Bachelor of Computer Applications* B.Tech : Bachelor of Technology## Life at CipherSchools###### Collaborative CultureWe build together, learn together, and grow together.###### At a GlanceExperience0 - 3 yearsSalary Range₹ 18K - ₹ 20K / monthPosted6 days agoApplication Deadline10/30/2026DepartmentOperationApply Now###### JOB POSTED BYAbhiraj Singh ChauhanHiring Manager\"We're looking for someone who loves to solve complex problems and cares deeply about user experience.\"###### Need Help?Contact our HR team [e-mail] for any queries