Operations Intern

Supertails; Bengaluru; On-site; INR 279,000 - 502,000; Full time

Benefits offered by this job

Certificate of Appreciation

Job summary

Supertails in Bengaluru is seeking a hands-on Operations role focused on on-ground execution and stakeholder management. You will coordinate with healthcare, marketing, tech, finance and supply chain to move initiatives from plan to action in real time.

You are a hustler with strong communication in English and local languages, capable of traveling across the city and managing multiple tasks with trackers kept up to date daily.

Qualifications

• MBA or similar is a plus.
• Final-year student or recent graduate preferred.
• Love for pets is a big plus.

Responsibilities

• Be the go-to person between the healthcare team and other departments.
• Chase owners daily until tasks are closed.
• Coordinate with vets, vendors and local communities to get things moving.
• Escalate blockers early with a clear ask, then close the loop.
• Execute campaigns and activations on the ground, from setup to the day itself.
• Get logistics done: vendors, materials, stock and people in the right place on time.
• Visit sites regularly to check processes and fix gaps on the spot.
• Support new launches with on-ground readiness and launch-day execution.
• Keep trackers updated and report daily numbers without being asked.

Skills

Stakeholder management

On-ground coordination

Strong communicator

Organised

Hands-on

Travel readiness

Education

MBA or similar

Tools

Excel

Google Sheets

Job description

The role

We are looking for a doer, not a planner. Plans will come from the team; your job is to make them happen on the ground, on time, every time. You will manage stakeholders, run operations in the field and fix problems the moment they show up. You will work with almost every department at Supertails, including Marketing, Category, Tech/Product, Customer Experience, Supply Chain and Finance. Expect to spend most of your time on the ground and on calls, not in slides.

What you'll do

Stakeholder management

• Be the go-to person between the healthcare team and other departments


• Chase owners daily until tasks are closed


• Coordinate with vets, vendors, partners and local communities to get things moving


• Escalate blockers early with a clear ask, then close the loop

On-ground operations

• Execute campaigns and activations on the ground, from setup to the day itself


• Get logistics done: vendors, materials, stock and people in the right place on time


• Visit sites regularly to check processes and fix gaps on the spot


• Support new launches with on-ground readiness and launch-day execution


• Keep trackers updated and report daily numbers without being asked

Who you are

• A hustler: you move fast, take initiative and do not wait to be told twice


• Street smart: you read situations and people well, and find practical workarounds when plans break


• An owner: you treat outcomes as yours, follow through to closure and do not pass the buck


• A strong communicator: clear in English and Hindi or Kannada, comfortable talking to vets, vendors and senior leaders alike


• Organised: you juggle many moving parts and keep trackers clean in Excel or Google Sheets


• Hands-on: happy to travel across the city and work on the ground when needed


• Final-year student or recent graduate (MBA or similar is a plus)

Good to have

• Past internship in operations, events, sales or a startup


• Experience running college fests, clubs or on-ground events


• Love for pets (a big plus)

What you'll get

• Real ownership of projects that reach pets and pet parents directly


• Exposure to every function of a fast-growing consumer startup


• Direct mentorship from the Supertails Healthcare leadership team


• Certificate of Appreciation