Operations Incharge

Expressroadways; Hyderabad; On-site; INR 420,000 - 780,000; Full time

Job summary

Express Cold Chain in Hyderabad is seeking a hands-on Logistics Incharge to coordinate daily reefer fleet operations, from vehicle placement to dispatch and trip closure. You will arrange suitable drivers for vehicles and trips and ensure timely assignments.

Responsibilities include coordinating with transporters, depots and customers for schedules, monitoring trip progress and temperature updates, ensuring vehicle readiness, and maintaining documentation.

Qualifications

• Minimum 3 years of experience in logistics, fleet, transport, or dispatch operations.
• Experience in reefer or cold-chain operations is preferred.
• Basic understanding of vehicle movement, trip coordination, temperature-sensitive cargo handling, and operational documentation.
• Good communication, coordination, and follow-up skills; able to respond calmly to time-sensitive operational issues.
• Organized, dependable, and comfortable coordinating with drivers and vendors to manage multiple trips and priorities.

Responsibilities

• Arrange suitable drivers for vehicles and scheduled trips, maintain an active pool of available drivers, and ensure timely driver placement for daily dispatch requirements.
• Coordinate with transporters, depots, and customers to confirm vehicle placement, loading, delivery schedules, and unloading status.
• Monitor trip progress and temperature updates; promptly escalation delays, temperature deviations, breakdowns, accidents, or other service issues.
• Check vehicle and reefer-unit readiness before dispatch, including basic fitness, cleanliness, fuel, cooling-unit condition, and required trip documents.
• Promote safe handling of temperature-sensitive goods and ensure drivers follow route, customer, and operating instructions.
• Coordinate preventive maintenance and repairs for vehicles and reefer units; follow up until vehicles are ready for deployment.
• Collect and verify trip records such as trip sheets, delivery confirmation, PODs, and expense details; follow up on missing documents for timely trip closure.
• Maintain daily MIS for vehicle placement, trip status, delays, utilization, breakdowns, and pending documentation; share updates with management.
• Coordinate with accounts and operations teams on approved trip expenses, vendor documentation, and operational issues affecting service or trip closure.

Skills

Driver coordination

Fleet operations

Logistics planning

Temperature-controlled handling

Communication

Job description

JOB DESCRIPTION

Logistics Incharge Reefer Operations

Express Cold Chain | Hyderabad | Reports to: Operations Manager
expressroadways.in/cold-chain/

About Express Cold Chain

Express Cold Chain provides temperature-controlled logistics services to leading brands. The team focuses on reliable vehicle operations, safe product handling, and timely delivery across customer locations.

About the Role

We are looking for a hands-on Logistics Incharge to coordinate daily reefer fleet operations, from vehicle placement and dispatch through delivery and trip closure. A key responsibility is arranging suitable drivers for vehicles and trips and ensuring they are available in time for dispatch.

Key Responsibilities

• Arrange suitable drivers for vehicles and scheduled trips, maintain an active pool of available drivers, and ensure timely driver placement for daily dispatch requirements.
• Coordinate with transporters, depots, and customers to confirm vehicle placement, loading, delivery schedules, and unloading status.
• Monitor trip progress and temperature updates; promptly escalation delays, temperature deviations, breakdowns, accidents, or other service issues.
• Check vehicle and reefer-unit readiness before dispatch, including basic fitness, cleanliness, fuel, cooling-unit condition, and required trip documents.
• Promote safe handling of temperature-sensitive goods and ensure drivers follow route, customer, and operating instructions.
• Coordinate preventive maintenance and repairs for vehicles and reefer units; follow up until vehicles are ready for deployment.
• Collect and verify trip records such as trip sheets, delivery confirmation, PODs, and expense details; follow up on missing documents for timely trip closure.
• Maintain daily MIS for vehicle placement, trip status, delays, utilization, breakdowns, and pending documentation; share updates with management.
• Coordinate with accounts and operations teams on approved trip expenses, vendor documentation, and operational issues affecting service or trip closure.

Requirements

• Minimum 3 years of experience in logistics, fleet, transport, or dispatch operations, with proven ability to arrange drivers for vehicles and trips.
• Experience in reefer or cold-chain operations is preferred; candidates with general logistics experience may also apply.
• Basic understanding of vehicle movement, trip coordination, temperature-sensitive cargo handling, and operational documentation.
• Good communication, coordination, and follow-up skills; able to respond calmly to time-sensitive operational issues.
• Organized, dependable, and comfortable coordinating with drivers and vendors to manage multiple trips and priorities.