Operations Executive – UK Timezone

EduMetrix Limited; Wayanad District; Remote; INR 300,000 - 540,000; Full time

Benefits offered by this job

100% remote work

Exposure to international education

Development of operational skills

Job summary

EduMetrix UK is seeking an Operations Executive to manage day-to-day UK operations, coordinating tutors, students and parents in a fully remote setup with UK-market exposure.

You will handle scheduling, attendance, trials, and reports while ensuring accurate records and timely follow-ups. Ideal candidates have 0–2 years in operations, strong English, and solid Google Sheets and Excel skills.

Qualifications

• 0–2 years in operations, customer support, scheduling, or coordination.
• Strong written and verbal English communication skills.
• Good organizational skills and attention to detail.
• Proficiency in Google Sheets, Microsoft Excel, and email communication.
• Ability to multitask and work independently in a remote environment.
• Willingness to work from 3:00 PM to 12:30 AM IST.

Responsibilities

• Manage daily tutoring operations for the UK market.
• Coordinate tutor availability, student schedules, and class bookings.
• Monitor class attendance, cancellations, and rescheduling.
• Coordinate trial classes and follow up on parent feedback.
• Communicate with parents, students, and tutors regarding operational matters.
• Maintain accurate student records, tutor databases, and class schedules.
• Track pending tasks and ensure timely follow-ups.
• Prepare daily and weekly operational reports.
• Identify operational issues and coordinate their resolution with team.
• Work with the internal team to improve service quality and customer experience.

Skills

English Communication

Organizational Skills

Google Sheets

Microsoft Excel

Email Communication

Remote Work

Detail Orientation

Tools

Google Sheets

Microsoft Excel

Job description

WE ARE HIRING | OPERATIONS EXECUTIVE – UK OPERATIONS

ABOUT EDUMETRIX UK

EduMetrix is an EdTech company providing personalized, one-to-one online tutoring to students across international markets.

We are looking for a responsible, organized, and proactive Operations Executive to manage our day-to-day UK operations and ensure smooth coordination between students, parents, and tutors.

KEY RESPONSIBILITIES

• Manage daily tutoring operations for the UK market.
• Coordinate tutor availability, student schedules, and class bookings.
• Monitor class attendance, cancellations, and rescheduling.
• Coordinate trial classes and follow up on parent feedback.
• Communicate with parents, students, and tutors regarding operational matters.
• Maintain accurate student records, tutor databases, and class schedules.
• Track pending tasks and ensure timely follow-ups.
• Prepare daily and weekly operational reports.
• Identify operational issues and coordinate their resolution team.
• Work with the internal team to improve service quality and customer experience.

REQUIREMENTS

• 0–2 years of experience in operations, customer support, scheduling, or coordination.
• Strong written and verbal English communication skills.
• Good organizational skills and attention to detail.
• Proficiency in Google Sheets, Microsoft Excel, and email communication.
• Ability to multitask and work independently in a remote environment.
• Strong ownership, problem-solving, and follow-up skills.
• A reliable internet connection and a suitable work-from-home setup with Laptop.
• Willingness to work from 3:00 PM to 12:30 AM IST.

PREFERRED EXPERIENCE

• Experience in EdTech / Customer care / Front Desk.
• Experience coordinating with international clients.
• Familiarity with UK education systems, including GCSE and A-Levels.

WHY JOIN EDUMETRIX?

• 100% remote work opportunity
• Exposure to international education operations
• Opportunity to develop operational and coordination skills