Operations Executive / Senior Operations Executive

Namnaturals Beauty Care; Mumbai; On-site; INR 335,000 - 558,000; Full time

Benefits offered by this job

Direct exposure to General Manager

D2C launch exposure

Small hands-on team

Job summary

Namnaturals Beauty Care is seeking a hands-on Logistics Executive to manage day-to-day logistics, factory coordination, quality checks and hotel deliveries in Mumbai. You will report to the General Manager and coordinate with our contract manufacturer, courier partners and hotel customers to ensure timely, accurate deliveries.

You will monitor shipments, participate in production scheduling discussions, and play a key role in preparing for the upcoming D2C brand launch.

Qualifications

• At least 2 years of experience in logistics, dispatch, supply chain or operations.
• Excellent written and verbal communication skills in English.
• Strong coordination, follow-up, organization and problem-solving abilities.
• Willingness to travel for factory coordination, quality checks and on-site hotel deliveries.
• Experience in FMCG, hospitality supplies, manufacturing, B2B distribution or e-commerce is an advantage.

Responsibilities

• Coordinate dispatches and deliveries between the factory, courier partners and hotel customers.
• Monitor daily shipments, track delivery status and follow up to ensure timely delivery.
• Manage the end-to-end delivery process for new hotel accounts, including on-site visits and travel as required.
• Resolve delivery delays, shortages, damages and other operational issues.
• Coordinate with the contract manufacturer on production schedules, dispatch readiness and delivery timelines.
• Support logistics and dispatch readiness for the upcoming D2C consumer brand launch.

Skills

Communication

Coordination

Organization

Problem solving

Excel

Travel willingness

Tools

Excel/Google Sheets

Job description

The Role

We are looking for a hands-on, organized and proactive Logistics Executive / Senior Logistics Executive to manage day-to-day logistics, factory coordination, quality checks and hotel deliveries. This role involves working closely with our Purchase Manager and coordinating directly with our contract manufacturer, courier partners and hotel customers.

As part of a small team, you will report to the General Manager and take ownership of deliveries from production readiness through to final delivery, including on-site coordination and travel when required.

Key Responsibilities

• Coordinate dispatches and deliveries between the factory, courier partners and hotel customers.
• Monitor daily shipments, track delivery status and follow up to ensure timely delivery.
• Manage the end-to-end delivery process for new hotel accounts, including on-site visits and travel as required.
• Resolve delivery delays, shortages, damages and other operational issues.

Factory Coordination & Quality Checks

• Coordinate with the contract manufacturer on production schedules, dispatch readiness and delivery timelines.
• Conduct or coordinate periodic quality checks on production batches to ensure products meet specified quality standards.
• Ensure packaging, labelling, quantities and dispatch documentation are accurate before shipment.
• Coordinate with the Purchase Manager on purchase orders, material requirements, supplier follow-ups and delivery schedules.

D2C Launch & Fulfilment

• Support logistics and dispatch readiness for the upcoming D2C consumer brand launch.
• Help establish processes for order fulfilment, packaging, courier coordination, delivery tracking and returns.
• Monitor pending and undelivered orders and ensure timely resolution.

Tracking, Reporting & Process Improvement

• Maintain accurate trackers for production, dispatches, deliveries, pending orders and quality issues.
• Use Excel/Google Sheets and relevant digital tools to monitor operations and prepare status reports.
• Identify recurring problems and suggest improvements to delivery timelines and operational efficiency.

Candidate Requirements

• At least 2 years of experience in logistics, dispatch, supply chain or operations.
• Excellent written and verbal communication skills in English.
• Strong coordination, follow-up, organization and problem-solving abilities.
• Comfortable interacting with the Purchase Manager, factory personnel, courier partners and hotel representatives.
• Good working knowledge of Excel/Google Sheets and the ability and willingness to learn new software and technology.
• Willingness to travel for factory coordination, quality checks and on-site hotel delivery requirements.
• Attention to detail, accountability and a hands-on approach to resolving issues.
• Experience in FMCG, hospitality supplies, manufacturing, B2B distribution or e-commerce is an advantage.

What We Offer

• An opportunity to work directly with the General Manager in a small, hands-on team.
• Exposure to an established B2B business and the launch of a new D2C consumer brand.
• A role with real responsibility across logistics, manufacturing coordination, quality checks and customer deliveries.
• Salary of 30,00050,000 per month, depending on experience and suitability.

Reporting to: General Manager

Location: Navi Mumbai or Goregaon, Mumbai