OPERATIONS EXECUTIVE(FIELD)

Find My Hostel; Ernakulam; On-site; INR 350,000 - 650,000; Full time

Job summary

Find My Hostel in Kerala is seeking an experienced Hostel Manager to oversee daily operations at our properties. You will manage check-in/out, handle tenant inquiries, supervise staff, and ensure cleanliness and compliance.

You will coordinate with maintenance, prepare monthly reports, manage occupancy records, and enforce hostel policies to create a safe, comfortable living environment for students. Strong leadership, communication, and MS Office skills are essential.

Qualifications

• Bachelor's or Master's degree in Hospitality, Business Administration, or a related field.
• Experience in hostel, hotel, or property management is preferred.
• Excellent problem-solving, communication, and organizational abilities.

Responsibilities

• Oversee the check-in and check-out process, ensuring a smooth experience for students.
• Address tenant inquiries, complaints, and feedback promptly and professionally.
• Supervise staff to maintain cleanliness and hygiene standards throughout the hostel.
• Conduct regular inspections of hostels/properties to ensure they are well-maintained.
• Coordinate with maintenance staff to address any repair or maintenance issues promptly.
• Ensure proper rent collection and follow up on any pending dues.
• Act as the middleman between the hostel, students, and the institute, ensuring smooth communication.
• Prepare monthly reports, estimates, and Profit & Loss (P&L) sheets for respective hostels.
• Maintain records of student occupancy, lease agreements, and hostel-related documentation.
• Implement and enforce hostel rules and policies to ensure discipline and a comfortable living environment.
• Develop and maintain vendor relationships for hostel supplies, food, and maintenance services.
• Handle emergency situations like medical issues, fire hazards, or security concerns effectively.
• Ensure hostel facilities are optimized for maximum occupancy and efficiency.

Skills

Leadership

Communication

Multitasking

Education

Bachelor's/Master’s degree in Hospitality or related field

Tools

MS Office (Excel, Word) and operating management software

Job description

Responsibilities

• Oversee the check-in and check-out process, ensuring a smooth experience for students.
• Address tenant inquiries, complaints, and feedback promptly and professionally.
• Supervise staff to maintain cleanliness and hygiene standards throughout the hostel.
• Conduct regular inspections of hostels/properties to ensure they are well-maintained.
• Coordinate with maintenance staff to address any repair or maintenance issues promptly.
• Ensure proper rent collection and follow up on any pending dues.
• Act as the middleman between the hostel, students, and the institute, ensuring smooth communication.

Responsibilities

• Oversee the check-in and check-out process, ensuring a smooth experience for students.
• Address tenant inquiries, complaints, and feedback promptly and professionally.
• Supervise staff to maintain cleanliness and hygiene standards throughout the hostel.
• Conduct regular inspections of hostels/properties to ensure they are well-maintained.
• Coordinate with maintenance staff to address any repair or maintenance issues promptly.
• Ensure proper rent collection and follow up on any pending dues.
• Act as the middleman between the hostel, students, and the institute, ensuring smooth communication.

• Prepare monthly reports, estimates, and Profit & Loss (P&L) sheets for respective hostels.
• Maintain records of student occupancy, lease agreements, and hostel-related documentation.
• Implement and enforce hostel rules and policies to ensure discipline and a comfortable living environment.

• Develop and maintain vendor relationships for hostel supplies, food, and maintenance services.
• Handle emergency situations like medical issues, fire hazards, or security concerns effectively.
• Ensure hostel facilities are optimized for maximum occupancy and efficiency.

Requirements

• Bachelor's/Master’s degree in Hospitality, Business Administration, or a related field.
• Experience in hostel, hotel, or property management is preferred.
• Strong leadership and team management skills.
• Excellent problem-solving, communication, and organizational abilities.
• Proficiency in MS Office (Excel, Word) and operational management software.
• Ability to multitask, work under pressure, and handle escalations effectively.

Skills: business development,management,communication