Hostel Manager

Algouniversity; Bengaluru; On-site; INR 279,000 - 469,000; Full time

Benefits offered by this job

Food and accommodation is provided.

Job summary

Algouniversity in Bengaluru is seeking a Hostel Manager to supervise daily hostel operations and student welfare. You will ensure schedules, attendance, and hostel rules are followed, acting as the main point of contact for students and addressing concerns efficiently.

The role requires strong communication, people-management skills, and the ability to coordinate with housekeeping, security, F&B, and front office. Freshers may be considered; females preferred for girls' hostel operations.

Qualifications

• Diploma/Degree in Hotel Management, Hospitality, Administration, HR, Event Management or related field.
• Experience in hostel management, student coordination, hospitality, administration, customer service or similar role.
• Freshers with strong communication and people-management skills may also be considered.
• Excellent verbal communication and interpersonal skills.
• Languages: English, Hindi, Telugu, Kaneda.
• Strong student management and coordination skills.
• Patient, approachable, responsible and disciplined personality.
• Good problem-solving and conflict-resolution abilities.
• Ability to remain calm and make decisions under pressure.
• Good organizational and time-management skills.
• Basic computer skills for attendance, records and reporting.
• Willingness to work in rotational shifts, including weekends and holidays when required.
• Female candidates preferred due to the nature of the girls' hostel role.

Responsibilities

• Manage the day-to-day operations and supervision of the hostel and students.
• Ensure students follow daily schedules, reporting timings, hostel rules and discipline.
• Monitor student attendance and maintain daily records.
• Act as the primary point of contact for students for their day-to-day concerns and requirements.
• Handle student complaints, conflicts and routine issues in a calm and professional manner.
• Coordinate with housekeeping, security, food & beverage, front office and management to resolve student-related issues.
• Monitor the safety, well-being and overall comfort of students.
• Communicate important announcements, instructions and schedule changes to students.
• Supervise and coordinate with Caretaker.
• Handle and escalate serious or sensitive student matters to management appropriately.
• Maintain records of complaints, incidents, attendance and other student-related activities.
• Prepare regular updates and reports for management.
• Ensure professional, respectful and appropriate communication with all students.

Skills

Excellent verbal communication

Interpersonal skills

People-management skills

Time management

Organizational skills

Basic computer skills

Conflict-resolution abilities

Ability to work under pressure

Education

Diploma/Degree in Hotel Management / Hospitality / Administration / HR / Event Management or related field

Job description

Role & responsibilities:

• Manage the day-to-day operations and supervision of the hostel and students.
• Ensure students follow daily schedules, reporting timings, hostel rules and discipline.
• Monitor student attendance and maintain daily records.
• Act as the primary point of contact for students for their day-to-day concerns and requirements.
• Handle student complaints, conflicts and routine issues in a calm and professional manner.
• Coordinate with housekeeping, security, food & beverage, front office and management to resolve student-related issues.
• Monitor the safety, well-being and overall comfort of students.
• Communicate important announcements, instructions and schedule changes to students.
• Supervise and coordinate with Caretaker.
• Handle and escalat serious or sensitive student matters to management appropriately.
• Maintain records of complaints, incidents, attendance and other student-related activities.
• Prepare regular updates and reports for management.
• Ensure professional, respectful and appropriate communication with all students.

Preferred candidate profile

• Diploma/Degree in Hotel Management, Hospitality, Administration, HR, Event Management or a related field will be preferred.
• Experience in hostel management, student coordination, hospitality, administration, customer service or a similar role is preferred.
• Freshers with strong communication and people-management skills may also be considered.
• Excellent verbal communication and interpersonal skills.
• Known languages should be English, Hindi, Telugu, Kaneda.
• Strong student management and coordination skills.
• Patient, approachable, responsible and disciplined personality.
• Good problem-solving and conflict-resolution abilities.
• Ability to remain calm and make decisions under pressure.
• Good organizational and time-management skills.
• Basic computer skills for attendance, records and reporting.
• Comfortable coordinating with multiple departments and staff.
• Willingness to work in rotational shifts, including weekends and holidays when required.
• Female candidates preferred due to the nature of the girls' hostel role.

• Food and accommodation is provided.