Job Overview
We are looking for a responsible, organised, and proactive Operations Executive to manage daily operational activities, coordinate with internal teams, handle follow-ups, maintain records, and ensure smooth execution of business operations.
The candidate will be responsible for ensuring that tasks are completed on time, communication between teams remains clear, and operational activities are properly tracked.
Key Responsibilities
1. Daily Operations Management
- Handle and monitor day-to-day operational activities.
- Ensure smooth coordination between different departments.
- Track daily tasks and ensure timely completion.
- Identify operational issues and coordinate for quick resolution.
2. Follow-ups & Coordination
- Follow up with employees, clients, vendors, and other stakeholders.
- Track pending tasks, commitments, and deadlines.
- Ensure timely updates and responses from concerned team members.
- Coordinate meetings, appointments, and operational requirements.
3. Reporting & Documentation
- Maintain daily activity reports and operational records.
- Prepare and update Excel sheets, trackers, and reports.
- Maintain proper documentation of tasks, visits, and follow-ups.
- Share regular updates with management.
4. Team & Task Management
- Coordinate with sales, technical, HR, and other departments.
- Monitor task progress and communicate delays to management.
- Ensure employees follow assigned schedules and operational procedures.
- Assist management in implementing company policies and processes.
Required Skills
- Good communication and coordination skills.
- Strong follow-up and task management abilities.
- Knowledge of MS Excel, Google Sheets, and MS Office.
- Good organisational and problem-solving skills.
- Ability to manage multiple tasks simultaneously.
- Attention to detail and time management.
- Ability to work independently and within a team.
Educational Qualification
- Graduate in any stream (preferred).
- 13 years of experience in operations, administration, coordination, or a similar role.
- Freshers with good communication and organisational skills may also apply.
Preferred Candidate Profile
- Responsible, disciplined, and punctual.
- Proactive in taking ownership of assigned tasks.
- Strong follow-up attitude.
- Ability to coordinate with multiple departments.
- Willingness to learn and adapt to a technology-driven work environment.
Key Performance Indicators (KPIs)
- Timely completion of assigned tasks.
- Effective follow-up and coordination.
- Accuracy of reports and documentation.
- Proper tracking of pending activities.
- Smooth coordination between departments.
- Timely escalation and resolution of operational issues.