Operations Executive

Zoho; Kannur; On-site; INR 420,000 - 620,000; Full time

Job summary

Zoho in Kannur, Kerala is seeking an Operations Coordinator to manage a neurorehabilitation centre's daily operations. You will oversee patient flow, resource utilization, and compliance with NABH standards, coordinating with clinical teams and vendors.

Minimum 2 years' experience in operations within healthcare or nonprofit settings is required. The role requires strong organizational and communication skills to ensure service excellence.

Qualifications

• Minimum 2 years work experience in a similar role.

Responsibilities

• Coordinate day-to-day operations of the neurorehabilitation centre to ensure smooth service delivery.
• Monitor patient admission, discharge, and rehabilitation workflow in coordination with clinical teams.
• Ensure efficient utilization of resources, including manpower, equipment, and facilities.
• Coordinate with multidisciplinary departments to facilitate seamless patient care.
• Maintain operational records, reports, and MIS as required by management.
• Ensure compliance with hospital policies, quality standards, and regulatory requirements.
• Support NABH and other quality initiatives within the centre.
• Monitor inventory and coordinate procurement of operational requirements.
• Handle patient and caregiver concerns, ensuring timely resolution and service excellence.
• Coordinate staff scheduling, attendance, and operational support across departments.
• Assist in planning and implementing process improvements to enhance efficiency.
• Organize meetings, prepare reports, and follow up on action items.
• Coordinate with vendors and external agencies for operational requirements.
• Support audits, inspections, and documentation related to quality and compliance.
• Perform any other operational duties assigned by the management.

Job description

• Industry Nonprofit Charitable Organizations
• Date Opened 08/07/2026
• Job Type Full time
• Work Experience 2 years
• Province Kerala
• Country India
• Postal Code 670592

Job Description

• Coordinate the day-to-day operations of the neurorehabilitation centre to ensure smooth service delivery.
  
• Monitor patient admission, discharge, and rehabilitation workflow in coordination with clinical teams.
  
• Ensure efficient utilization of resources, including manpower, equipment, and facilities.
  
• Coordinate with multidisciplinary departments to facilitate seamless patient care.
  
• Maintain operational records, reports, and MIS as required by the management.
  
• Ensure compliance with hospital policies, quality standards, and regulatory requirements.
  
• Support implementation of NABH and other quality initiatives within the centre.
  
• Monitor inventory and coordinate procurement of operational requirements.
  
• Handle patient and caregiver concerns, ensuring timely resolution and service excellence.
  
• Coordinate staff scheduling, attendance, and operational support across departments.
  
• Assist in planning and implementing process improvements to enhance efficiency.
  
• Organize meetings, prepare reports, and follow up on action items.
  
• Coordinate with vendors and external agencies for operational requirements.
  
• Support audits, inspections, and documentation related to quality and compliance.
  
• Perform any other operational duties assigned by the management