Operations Excellence Internship in Mumbai

Flipspaces; Mumbai; On-site; INR 167,000 - 246,000; Part time

Job summary

Flipspaces in Mumbai is offering an internship to support operations improvement across project delivery, procurement, site management and finance. You will help build SOPs, map as-is workflows, and maintain trackers in a fast-paced interior design-to-execution environment.

You will collect data for weekly reports and KPI dashboards in Excel or Google Sheets, assist monthly MIS outputs, support platform adoption, and document results of AI pilot projects.

Responsibilities

• Help build and format SOPs for core operations, including project delivery, procurement, site management, and finance.
• Conduct structured interviews with team members to map current workflows.
• Update the operations improvement tracker, flag delays, and follow up on open actions.
• Support rollout of stage-gate delivery frameworks with checklists and adoption tracking.
• Help prepare weekly project health reports by collecting data and formatting the RAG tracker.
• Build summary tables and simple dashboards in Microsoft Excel or Google Sheets for leadership review.
• Compile post-project data for profitability analyses by comparing budgeted vs actual spend.
• Research industry best practices, benchmarks, and case studies related to operations improvement.
• Assist monthly MIS reports by gathering inputs and formatting per the standard structure.
• Support PM platform Vizdom adoption by tracking live projects and flagging non-compliance.
• Maintain the internal SOP knowledge base by uploading SOPs and tagging by function.
• Support AI pilot projects by collecting training data, running test cases, and documenting results.
• Evaluate new tools and applications to support process improvement and prepare recommendations.
• Schedule weekly operations review meetings, draft agendas, and circulate minutes.
• Coordinate follow-ups on action items across PM, procurement, design, and finance.
• Support VP on special projects and ad hoc analyses as required.
• Assist in preparing project dashboards for management reviews.
• Track and compile project KPIs such as timelines, documentation, and vendor performance.
• Generate structured summaries and reports to enable data-driven leadership decisions.

Job description

Selected Intern's Day-to-day Responsibilities Include

• Help build and format SOPs for core operations functions, including project delivery, procurement, site management, and finance.
• Conduct structured interviews with team members across functions to map current workflows in an "as-is" format.
• Maintain the operations improvement tracker by updating statuses, flagging delays, and following up on open action items.
• Support the rollout of stage-gate delivery frameworks by preparing checklists and tracking adoption.
• Support the weekly project health report by collecting data from project managers, formatting the RAG tracker, and flagging anomalies.
• Build summary tables and simple dashboards in Microsoft Excel or Google Sheets for leadership review.
• Compile post-project data for profitability analysis by comparing budgeted vs. actual spending across categories.
• Research industry best practices, benchmarks, and case studies relevant to operations improvement initiatives.
• Support the monthly MIS report by gathering inputs from function heads and formatting them according to the standard structure.
• Help coordinate PM platform (Vizdom) adoption by tracking live projects, following up on missing updates, and flagging non-compliance.
• Maintain the internal SOP knowledge base by uploading new SOPs, tagging SOPs by function, and keeping the index up to date.
• Support AI pilot projects by collecting training data (BOQ samples and vendor quotation formats), running test cases, and documenting results.
• Evaluate new tools and applications that could support process improvement and prepare structured recommendation notes.
• Schedule and prepare for weekly operations review meetings by drafting agendas, collating inputs from function heads, circulating meeting minutes, and tracking action items.
• Coordinate follow-ups on open action items across project management, procurement, design, and finance teams.
• Support the VP on special projects and ad hoc analyses as required.
• Support the preparation of project dashboards for management reviews.
• Track and compile project KPIs, including timeline adherence, documentation compliance, and vendor performance.
• Generate structured summaries and reports that enable data-driven decision-making for leadership.

About Company: We are a virtual-reality-tech-based design and contracting venture that aims at disrupting the way consumers design and execute the interiors of their spaces. At the core of the venture is a path-breaking technology product that 'gamifies' the interior-designing experience for the consumer, putting the control of interior design in the hands of the consumer. Combined with our contracting arm, which consists of our own product manufacturing capabilities and a curated vendor network, we come in as the end-to-end design-to-execution partner for companies looking to build their office, builders looking to differentiate their residential or commercial projects, or players in the managed working space market.