Operations Data Analyst (Operations & Policy Analyst 3)

State of Oregon; Salem; Hybrid; INR 7,118,000 - 10,938,000; Full time

Benefits offered by this job

Employee Resource Groups

Cost of Living Adjustments

Annual raises

Public Service Loan Forgiveness

Job summary

Oregon Department of Human Services is seeking an Operations Data Analyst (Operations & Policy Analyst 3) for a permanent, full-time role. Salary range shown is $6,276 - $9,644 monthly, with remote work considered and an official Salem workstation.

You will deliver ongoing data and fiscal reports, analyze data, and translate findings into actionable policy and program improvements across Medicaid, home and community services, and employment programs.

Qualifications

• Seven years of evaluative, analytical, and planning work experience.
• Education substitutions: BA for 18 months, MA for 4 years, PhD for 5 years.

Responsibilities

• Provide reports and data and fiscal analysis on an ongoing basis.
• Gather raw data, analyze it, and present it in a user-friendly format.
• Leverage program knowledge and funding to inform data analysis and recommendations.
• Cover Medicaid Waivered, In-Home, community/facility services, and employment services.
• Coordinate with I/DD Licensing and OTIS for data-sharing with ODDS.
• Develop data points and reports to identify fiscal and policy improvements.
• Collaborate with ORRAI, OIS, DDSU, and policy teams on data initiatives.
• Manage multiple databases for audit compliance and move to the data warehouse.
• Coordinate data moves and surveys with ORRAI contractors for reporting to the legislature.

Skills

Analytical thinking

Data analysis

Problem solving

Communication

Education

Bachelor's degree in Business, Public Administration, Behavioral or Social Sciences, Finance, Political Science, or health, human, or social services

Tools

Tableau

SQL

Job description

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity.

We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits!

Role Summary

Operations Data Analyst (Operations & Policy Analyst 3) – Permanent, full-time position. Salary Range: $6,276 - $9,644. Position Type: Employee. Working hours: Monday – Friday, 8:00 a.m. – 5:00 p.m. PST. Remote work considered; official workstation at Salem office but remote at local or other location considered.

Key Responsibilities

• Use your analytical and creative skills to provide reports and detailed data and fiscal analysis on an ongoing basis.
• You will gather raw data, analyze the data, and incorporate it into an appropriate user-friendly format.
• You will use your understanding of the program intricacies; the funding associated to these programs and the systems they run to provide quality data analysis and make recommendations.
• This includes programs and services in the following areas: Medicaid Waivered services, In-Home Services, Community and Facility based services, employment services, and all services delivered through state, county, and brokerage staff.
• You will need to maintain close connections to I/DD Licensing, contracted programs serving individuals with developmental disabilities, as well as OTIS (Office of Training, Investigations and Safety) as they will be responsible for coordination of data that these two shared services provide on behalf of the individuals we serve.
• This includes: Developing data points and reports that will assist in identifying fiscal, systemic drivers and community barriers to effective delivery of services in the state.
• This crucial data may facilitate work with county, contracted and brokerage staff to identify policy and program improvements needed to support service delivery.
• Collaborating and understanding of the eXPRS System team (OIS (Office of Information Services), DDBSU (ODDS Business Supports Unit) and ORRAI (Office of Reporting, Research, Analytics and Implementation)), accounting, budget and policy teams and their roles.
• Managing several databases that must be maintained for audit compliance. These are actively increasing databases that will continue to be moved into the data warehouse.
• Working with our ORRAI representative and being in charge of coordinating the move of the data, as well as ORRAI to build and implement different surveys to our contractors to establish data needed in ODDS reporting to the legislature.

Minimum Qualifications

• Seven years of professional-level evaluative, analytical, and planning work experience.
• Education in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science, or health, human, or social services, or similar degree will substitute for experience based on the following: Associate’s degree in any of the listed areas substitutes for 18 months of experience. Bachelor's degree in any of the listed areas substitutes for three (3) years of experience. Master’s degree in any of the listed areas substitutes for four (4) years of experience. Doctorate degree in any of the listed areas substitutes for five (5) years of experience.

Essential Attributes

• Attention to detail and a strong commitment to accuracy and accountability.
• Experience demonstrating outstanding analytical, critical thinking, and problem‑solving skills.
• Experience gathering, analyzing, interpreting, and reconciling financial, fiscal, contractual, or operational data, and incorporating findings into appropriate, user-friendly reports or formats.
• Experience working with data analysis and reporting tools, such as Tableau and/or SQL.
• Experience interpreting and applying policies, procedures, rules, regulations, contracts, agreements, or other requirements, including monitoring fiscal activity, expenditures, and compliance.
• Professional-level written and verbal communication, facilitation, coordination, and relationship‑building skills, with the ability to manage multiple priorities, exercise sound judgment, take initiative, and work effectively independently and as part of a team.
• Experience working in a Human Services field and/or with Medicaid services is a plus.

Work Conditions

Your typical work schedule will be Monday – Friday, 8:00 a.m. – 5:00 p.m. Pacific Standard Time (PST). Working remotely will be considered in filling this position. Your official workstation will be at our Salem office but the opportunity for remote work at a local office or other remote location will be considered depending on work performance and business need. The ability to report to Salem is required when business or operational needs are dependent on onsite activities.

You will interpret and explain Oregon laws, rules, regulations, and operational policies and procedures.

Your work will include in person, virtual and phone meetings, using a computer and other office equipment.

You may have occasional statewide and national travel, including overnight stays, attend meetings, training, and other work-related activities.

Requires occasionally working evenings.

Background Checks and Requirements

If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.
• Employment Preference Veterans’ and Oregon National Guard preference: How to submit your Veteran documents for preference.
• Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.
• Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference.
• For more information, please visit Veterans, Disabled Veterans & Servicemember Preference Resources & Information.

General Information

This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).

The salary listed is the non-PERS qualifying salary range (AA-Rate). If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95% (AP-Rate). Please review the Classification and Compensation page for more details, or you may visit our website for information on Pay Equity.

Contact Information

We invite you to contact the [e-mail] for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job‑specific questions.

The recruiter for this position is Dereen Jalal. If you contact the recruiter, please include the job requisition number: REQ‑205945. Email: [e-mail] Phone (call or text): 503-910-7744.

Oregon state government is a large organization by nearly any standard. With over 40,000 employees working all over the state, in small communities and large, we are proving that government can be innovative. We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars. After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move? Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background. If you’re looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between. Oregon "flies with her own wings."