Operations Coordinator / Pilot Coordinator

ESP Engineered; Bengaluru; On-site; INR 6,000,000 - 8,000,000; Full time

Job summary

ESP Engineered is seeking an Operations Coordinator in Bengaluru, India. This role involves coordinating drone missions, managing pilot schedules, and ensuring efficient operations. Ideal candidates will possess strong analytical skills, effective communication, and a tech-oriented mindset. You will work closely with teams and clients to enhance operational workflows using technology and automation. Strong organization and multi-tasking abilities are essential, along with a commitment to maintaining clear documentation and accountability.

Qualifications

• Strong analytical and problem-solving abilities.
• Comfort working with technology platforms, tools, and operational systems.
• Excellent verbal and written communication skills.
• Strong organizational and time-management skills.
• Ability to manage multiple tasks and stakeholders simultaneously.

Responsibilities

• Coordinate drone missions and pilot schedules for timely execution.
• Act as the primary contact for pilots during mission planning.
• Monitor operations, identify issues early, and resolve them.
• Apply analytical thinking to optimize workflows.
• Identify opportunities for technology or AI to streamline processes.

Skills

Strong analytical and problem-solving abilities

Comfort working with technology platforms

Excellent verbal and written communication skills

Strong organizational and time-management skills

Ability to manage multiple tasks and stakeholders

Job description

Operations Coordinator / Pilot Coordinator

3-8

Full-Time

Job Title: Operations Coordinator / Pilot Coordinator

Team: Operations

Experience: Open to candidates with strong operational and coordination skills

Employment Type: Full-time

Job Summary

Skylark Drones is looking for an Operations Coordinator to manage and coordinate day-to-day drone mission operations and pilot activities. This role is ideal for someone who combines strong analytical thinking with operational discipline and a technology-oriented mindset.

You will act as a central point of coordination between pilots, internal teams, and clients, ensuring that missions are planned, executed, and closed smoothly. Beyond coordination, this role requires the ability to anticipate operational needs, guide team members, and continuously improve processes using technology, automation, and structured workflows.

Key Responsibilities

• Coordinate drone missions and pilot schedules to ensure timely and efficient execution
• Act as the primary point of contact for pilots during mission planning and execution
• Monitor operations, identify potential issues early, and proactively resolve them
• Apply analytical thinking to anticipate operational needs and optimize workflows
• Identify opportunities to use technology, AI, or automation to streamline coordination processes
• Guide, mentor, and support pilots and operations team members when required
• Ensure clear internal communication and professional interaction with clients
• Maintain structured documentation, trackers, and operational records
• Enforce discipline around timelines, processes, and standard operating procedures
• Take ownership of outcomes and ensure accountability across assigned operations

Mandatory Skills and Qualifications

• Strong analytical and problem-solving abilities
• Comfort working with technology platforms, tools, and operational systems
• Excellent verbal and written communication skills
• Strong organizational and time-management skills
• Ability to manage multiple tasks and stakeholders simultaneously

Preferred Attributes

• Tech-oriented mindset with interest in AI or automation-led improvements
• Ability to teach, mentor, and support team members effectively
• High level of discipline and attention to detail
• Maturity to handle client interactions professionally and set boundaries when required
• Strong sense of ownership, accountability, and reliability