Operations Associate

Usemyspot; India; On-site; INR 420,000 - 660,000; Full time

Job summary

usemyspot is seeking an organised Operations Associate to support company-wide operations and internal communication. You’ll keep teams aligned, track commitments and follow up on day-to-day tasks so work moves forward efficiently.

In this hands-on role you’ll coordinate across teams, maintain trackers and SOPs, and help onboarding, billing and campaign coordination as the business grows. Strong organization and communication are essential.

Qualifications

• Strong organisational skills and attention to detail.
• Clear written and verbal communication.
• Confidence following up with stakeholders and managing priorities.
• Experience with spreadsheets, documents and task-management tools.

Responsibilities

• Coordinate daily operational tasks across teams, maintaining clear owners, deadlines and next steps.
• Manage internal updates, meeting notes and follow-ups so everyone has the information they need.
• Maintain trackers, documentation and standard operating procedures.
• Support campaign operations by coordinating requirements, timelines and status updates with relevant teams.
• Coordinate with advertisers, publishers and service partners when needed to collect information and resolve operational queries.
• Organise documents and handoffs for onboarding, billing and payment follow-ups with the responsible teams.
• Identify delays, missing information and recurring issues, and escalate them early.
• Help improve everyday processes and support new operational projects as the company grows.

Skills

Organisational skills

Communication

Stakeholder management

Proficiency with spreadsheets

Project coordination

Tools

Google Sheets

Task management tools

Job description

# Join us as *Operations Associate*About usemyspotusemyspot is an advertising marketplace helping brands discover and book hoardings, vehicle advertising and creator campaigns. We connect advertisers with advertising partners and help coordinate campaign delivery.About the roleWe’re looking for an organised, proactive Operations Associate to support company-wide operations and internal communication. You’ll keep teams aligned, track commitments and follow up on day-to-day tasks so work moves forward on time.This role suits someone who enjoys coordinating with people, bringing structure to busy days and taking ownership of follow-through.What you’ll doCoordinate daily operational tasks across teams, maintaining clear owners, deadlines and next steps.Manage internal updates, meeting notes and follow-ups so everyone has the information they need.Maintain trackers, documentation and standard operating procedures.Support campaign operations by coordinating requirements, timelines and status updates with relevant teams.Coordinate with advertisers, publishers and service partners when needed to collect information and resolve operational queries.Organise documents and handoffs for onboarding, billing and payment follow-ups with the responsible teams.Identify delays, missing information and recurring issues, and escalate them early.Help improve everyday processes and support new operational projects as the company grows.What we’re looking forStrong organisational skills and attention to detail.Clear written and verbal communication.Confidence following up with different stakeholders and managing multiple priorities.Comfort working with spreadsheets, documents and task-management tools.A practical approach to solving problems and knowing when to ask for help.Reliability, discretion and care when handling business information.Willingness to work in a growing startup where responsibilities may evolve.Previous experience in operations, administration, project coordination or customer support is helpful. Candidates early in their careers who can demonstrate these skills are welcome to apply.What you can expectHands-on exposure to how an advertising marketplace operates.Collaboration across teams and with the founding team.Ownership of everyday processes and opportunities to improve them.Opportunities to take on broader responsibilities as the business grows.How to applyApply through our careers page with your CV and a short note about why this role interests you. Include an example of a task, event or project you helped organise.