Operation Manager

Knowledge For Training; Nirsa; On-site; INR 300,000 - 450,000; Full time

Job summary

Knowledge For Training is seeking a Sales Representative in India (Nirsa, Jharkhand) to drive revenue through strategic account development and proactive relationship management. The role focuses on B2B sales across sectors, including contracting, invoicing, and timely payment collection, with emphasis on expanding the client base and maximizing sales opportunities.

Candidates will maintain product knowledge across the training portfolio and provide sales data for weekly reporting to support

Responsibilities

• Sales Plan: Provide input for all sectors sales plan to support in developing the sector sales plan.
• Account development: Contact prospects and develop new accounts (small to medium) of the qualified B2B short list, and expand existing accounts, to maximize sales with these accounts (through direct sales, bids, and projects) and meet the sales targets.
• Relationship management: Developing and maintain excellent relationships with the assigned B2B customer base, expanding the networks in the client's organization and getting relevant information to continue and grow sales and client satisfaction with these accounts.
• Contracting & closing: Manage the process of contracting with new clients, with the Sales manager closing the contracts when needed, according to agreed contracting terms, in line with all requirements, policies and regulations.
• Payment collection: Manage payment by the clients by proper invoicing, setting payment norms and conditions in cooperation with Finance and ensure the timely collection of payments as per credit terms agreed with the client.
• Product knowledge: Keep updated and develop the knowledge about the complete company training portfolio to ensure correct information to (potential) clients and effective sales.
• Sales reporting: Provide input with sales figures for the assigned customer base for the weekly reporting to enable performance monitoring and informed decision making.

Job description

Job Title

Sales Representative

• Sales Plan: Provide input for all sectors sales plan to support in developing the sector sales plan.
• Account development: Contact prospects and develop new accounts (small to medium) of the qualified B2B short list, and expand existing accounts, to maximize sales with these accounts (through direct sales, bids, and projects) and meet the sales targets.
• Relationship management: Developing and maintain excellent relationships with the assigned B2B customer base, expanding the networks in the client's organization and getting relevant information to continue and grow sales and client satisfaction with these accounts.
• Contracting & closing: Manage the process of contracting with new clients, with the Sales manager closing the contracts when needed, according to agreed contracting terms, in line with all requirements, policies and regulations.
• Payment collection: Manage payment by the clients by proper invoicing, setting payment norms and conditions in cooperation with Finance and ensure the timely collection of payments as per credit terms agreed with the client.
• Product knowledge: Keep updated and develop the knowledge about the complete company training portfolio to ensure correct information to (potential) clients and effective sales.
• Sales reporting: Provide input with sales figures for the assigned customer base for the weekly reporting to enable performance monitoring and informed decision making.

Job Description

• Sales Plan: Provide input for all sectors sales plan to support in developing the sector sales plan.
• Account development: Contact prospects and develop new accounts (small to medium) of the qualified B2B short list, and expand existing accounts, to maximize sales with these accounts (through direct sales, bids, and projects) and meet the sales targets.
• Relationship management: Developing and maintain excellent relationships with the assigned B2B customer base, expanding the networks in the client's organization and getting relevant information to continue and grow sales and client satisfaction with these accounts.
• Contracting & closing: Manage the process of contracting with new clients, with the Sales manager closing the contracts when needed, according to agreed contracting terms, in line with all requirements, policies and regulations.
• Payment collection: Manage payment by the clients by proper invoicing, setting payment norms and conditions in cooperation with Finance and ensure the timely collection of payments as per credit terms agreed with the client.
• Product knowledge: Keep updated and develop the knowledge about the complete company training portfolio to ensure correct information to (potential) clients and effective sales.
• Sales reporting: Provide input with sales figures for the assigned customer base for the weekly reporting to enable performance monitoring and informed decision making.

Key Roles & Responsibilities

• Sales Plan: Provide input for all sectors sales plan to support in developing the sector sales plan.
• Account development: Contact prospects and develop new accounts (small to medium) of the qualified B2B short list, and expand existing accounts, to maximize sales with these accounts (through direct sales, bids, and projects) and meet the sales targets.
• Relationship management: Developing and maintain excellent relationships with the assigned B2B customer base, expanding the networks in the client's organization and getting relevant information to continue and grow sales and client satisfaction with these accounts.
• Contracting & closing: Manage the process of contracting with new clients, with the Sales manager closing the contracts when needed, according to agreed contracting terms, in line with all requirements, policies and regulations.
• Payment collection: Manage payment by the clients by proper invoicing, setting payment norms and conditions in cooperation with Finance and ensure the timely collection of payments as per credit terms agreed with the client.
• Product knowledge: Keep updated and develop the knowledge about the complete company training portfolio to ensure correct information to (potential) clients and effective sales.
• Sales reporting: Provide input with sales figures for the assigned customer base for the weekly reporting to enable performance monitoring and informed decision making.

Key Performance Indicators

• Revenue target (% achieved)
• Increase in average revenue per account
• Retention rate & Revenue (clients)
• Client satisfaction score
• Numbers and Percentages of assigned accounts with no sales
• Conversion Rate (% of assigned new accounts that purchased)
• Numbers of efficient activities per account
• Percentages of revenue collected within 30 days maximum