Operation Lead - Interior Site Execution with Home Interior Experiences Modular

Livspace; Coimbatore District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Livspace in India is seeking an experienced Operations Lead / Project Coordinator to drive residential interior fit-out projects in collaboration with design and installation teams. You will be the single point of contact for customers during execution and will coordinate across design, production, warehousing and installation teams to ensure quality and on-time delivery.

The role requires site experience, strong communication skills, and a proactive, customer-centric approach.

Qualifications

• Graduate or equivalent qualification; 15 years of academic education.
• Strong verbal and written communication skills.
• Must have site job experience and willingness for the same.
• Basic knowledge of Google Suite or MS Office.
• Basic understanding of Project Management principles like scheduling and sequencing of installation activities.
• Detail-oriented with a high owner ship and customer-centric approach.
• Core interior industry experience in Kitchen, Wardrobe, Storage, Modular and Fit Out works preferred.

Responsibilities

• Single point of contact for the customer during execution.
• Review drawings, understand scope per BOQ and explain to customer.
• Receive materials from Warehouse and validate per Order/BOQ.
• Coordinate daily with all project stakeholders.
• Share daily progress reports with the customer.
• Engage with Design, Production, Warehousing, and Installation teams.
• Direct Installation team to safely execute per design plan.
• Work with Production, Logistics and Vendor teams to ensure high-quality execution.
• Address customer concerns after coordinating with internal teams.

Skills

Verbal communication

Written communication

Site experience

Google Suite

MS Office

Stakeholder management

Education

Graduate / Equivalent Qualification

Tools

Google Suite

MS Office

Job description

The role of an Operations Lead, is of an experienced Project Coordinator to drive Residential Interior fit-out projects in collaboration with the design and installation teams.

Responsibilities :

• Single point of contact for the customer during the execution phase of their home interiors.
• Detail review of the drawings, understanding the scope as per BOQ and explaining the same to the customer.
• Receive materials from Warehouse and to validate the same as per Order / BOQ.
• Day today coordination and foster teamwork between all the project stakeholders.
• Share the daily progress report for the installation works with the customer.
• Engage, interact and build professional relationships with the Design professionals, Production, Warehousing, and Installation teams.
• Directing the Installation team simultaneously to safely execute the work according to the design plan.
• Work closely with the internal Production team, Logistics team and Vendor supply team to ensure a high standard of execution and customer experience.
• Understanding customer concerns and providing resolutions on the same after coordinating with internal stakeholders.
• Graduate / Equivalent Qualification | 15 years of Academic education.
• Strong verbal and written communication skills
• Must have site job experience and willing for the same
• Basic knowledge of Google Suite or MS Office.
• Basic understanding of Project Management principles like scheduling and sequencing of installation activities.
• Detail-oriented and no-compromise attitude towards quality.
• Excellent interpersonal and multitasking skills to engage effectively with clients, vendors and internal teams.
• High ownership and Customer-centric approach
• Core interior industry experience in Kitchen, Wardrobe, Storage, Modular and Fit Out works preferred.