Operation Lead

Livspace; Pune District, Mumbai; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Livspace, a leading home interiors platform, seeks an Operations Lead to own end-to-end project execution with a client-focused approach. You will drive updates, coordinate resources, and lead installation teams to deliver high-quality interiors on time.

Ideal candidates have 2+ years in interior fit-out, strong project management, and excellent stakeholder communication. Join a fast-growing brand and shape exceptional customer experiences.

Qualifications

• B.Tech in Civil or Architecture; MBA preferred.
• Minimum 2+ years in interior fit-out (residential/corporate).
• Strong project management and stakeholder communication skills.

Responsibilities

• Take complete ownership of project execution from start to finish.
• Provide regular client updates and manage timelines.
• Coordinate with manpower agencies for timely resource allocation.
• Prepare and share Weekly Progress Reports.
• Lead installation teams per design plans.
• Collaborate with cross-functional teams for quality execution and customer experience.
• Hire, mentor, and build an operations team.
• Ensure adherence to processes, SOPs, and quality standards.

Skills

Project management

Stakeholder management

Communication

Education

B.Tech in Civil/Architecture

MBA (Tier 1 / Tier 2 institutes preferred)

Tools

AutoCAD

MS Excel/Google Sheets

MS Word

Job description

About Livspace:

Founded in 2014, Livspace is created to simplify the fragmented home interiors journey for homeowners. What began as a solution to challenges like finding reliable designers, coordinating vendors, and ensuring quality and fair pricing has grown into one of the most trusted platforms for end-to-end home interior design and renovation.

Today, with 120,000+ homes delivered and 2,000+ designers, Livspace stands at the intersection of design, technology, and execution excellence. We are building not just beautiful homes, but a new category of consumer experience in India.

If youre excited about building the future of home interiors and want to grow with one of the fastest-growing brands, this is your opportunity to step in and make an impact with Livspace.

Role:Operations Lead (Ops + Client Handling)

Own end-to-end project execution with a focus on quality and timelines.Act as the primary client contact, ensuring regular updates and a smooth experience.Drive stakeholder alignment and issue resolution to ensure successful project completion.

What You'll Own

• Take complete ownership of project execution from start to finish.
• Engage with clients and provide regular project updates (planned / ongoing / upcoming activities).
• Coordinate with manpower agencies to ensure timely resource allocation.
• Prepare and share Weekly Progress Reports (WPRs).
• Lead and guide installation teams to execute work as per design plans.
• Work closely with cross-functional teams to ensure high-quality execution and customer experience.
• Hire, mentor, and build a high-performing operations team.
• Ensure strict adherence to processes, SOPs, and quality standards.

Skills & Experience

• B.Tech in Civil / Architecture,B.Tech + MBA(Tier 1 / Tier 2 institutes preferred).
• Minimum 2+ years of experience in interior fit-out (residential/corporate).
• Strong understanding of project management fundamentals.
• Excellent communication and stakeholder management skills.
• Proficiency in AutoCAD, MS Excel/Google Sheets, MS Word.