Operation Lead

Livspace; Indore District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Livspace in India is seeking an Operations Lead (Ops + Client Handling) to own end-to-end project execution, focusing on quality and timelines. You will be the primary client contact, ensuring regular updates and a smooth experience.

Lead installation teams, coordinate with manpower agencies for timely resources, and mentor a high-performing operations team while ensuring strict adherence to processes and quality standards across design plans and on-site execution.

Qualifications

• Degree in Civil/Architecture with related MBA preferred.
• Minimum 2+ years in interior fit-out (residential/corporate).
• Strong project management and stakeholder handling skills.

Responsibilities

• Own end-to-end project execution from start to finish.
• Act as primary client contact with regular updates.
• Coordinate with manpower agencies for resource allocation.
• Lead installation teams to execute per design plans.
• Collaborate with cross-functional teams for quality delivery.
• Hire, mentor, and build a high-performing ops team.

Skills

Project management

Stakeholder management

Communication

Autocad

MS Excel/Sheets

MS Word

Education

B.Tech in Civil/Architecture

MBA (Tier 1/Tier 2 preferred)

Tools

AutoCAD

MS Excel

Google Sheets

MS Word

Job description

About Livspace:

Founded in 2014, Livspace is created to simplify the fragmented home interiors journey for homeowners. What began as a solution to challenges like finding reliable designers, coordinating vendors, and ensuring quality and fair pricing has grown into one of the most trusted platforms for end-to-end home interior design and renovation.

Today, with 120,000+ homes delivered and 2,000+ designers, Livspace stands at the intersection of design, technology, and execution excellence. We are building not just beautiful homes, but a new category of consumer experience in India.

If youre excited about building the future of home interiors and want to grow with one of the fastest-growing brands, this is your opportunity to step in and make an impact with Livspace.

Role:Operations Lead (Ops + Client Handling)

Own end-to-end project execution with a focus on quality and timelines.Act as the primary client contact, ensuring regular updates and a smooth experience.Drive stakeholder alignment and issue resolution to ensure successful project completion.

What You'll Own

• Take complete ownership of project execution from start to finish.
• Engage with clients and provide regular project updates (planned / ongoing / upcoming activities).
• Coordinate with manpower agencies to ensure timely resource allocation.
• Prepare and share Weekly Progress Reports (WPRs).
• Lead and guide installation teams to execute work as per design plans.
• Work closely with cross-functional teams to ensure high-quality execution and customer experience.
• Hire, mentor, and build a high-performing operations team.
• Ensure strict adherence to processes, SOPs, and quality standards.

Skills & Experience

• B.Tech in Civil / Architecture,B.Tech + MBA(Tier 1 / Tier 2 institutes preferred).
• Minimum 2+ years of experience in interior fit-out (residential/corporate).
• Strong understanding of project management fundamentals.
• Excellent communication and stakeholder management skills.
• Proficiency in AutoCAD, MS Excel/Google Sheets, MS Word.