Operation Coordinator

Centena Group; Tamil Nadu; On-site; INR 300,000 - 500,000; Full time

Job summary

Centena Group in Tamil Nadu is seeking a Sales Coordination professional to support daily sales operations and ensure smooth order processing from enquiry to delivery. You'll prepare quotations, manage proposals and tenders, coordinate with pre-sales, service, procurement and finance teams, maintain CRM records and deliver timely updates to customers and internal stakeholders.

This role emphasizes customer service excellence, timely documentation for registrations and vendor onboarding, and

Responsibilities

• Coordinate with the Sales team to support daily sales operations.
• Prepare and manage quotations, proposals, tenders and sales documentation.
• Follow up with customers regarding quotations, purchase orders and sales enquiries.
• Coordinate with Pre-Sales, Service, Procurement and Finance teams for order processing and execution.
• Maintain accurate customer records, sales reports and CRM updates.
• Assist in processing customer orders from enquiry to delivery.
• Coordinate product demonstrations, meetings and customer appointments.
• Track order status and provide regular updates to customers and internal stakeholders.
• Prepare weekly and monthly sales reports and MIS reports.
• Ensure timely submission of documents required for customer registrations and vendor onboarding.
• Support the Sales team in achieving business targets through effective coordination.
• Deliver excellent customer service by responding promptly to customer enquiries.

Job description

• Coordinate with the Sales team to support daily sales operations.
• Prepare and manage quotations, proposals, tenders and sales documentation.
• Follow up with customers regarding quotations, purchase orders and sales enquiries.
• Coordinate with Pre-Sales, Service, Procurement and Finance teams for order processing and execution.
• Maintain accurate customer records, sales reports and CRM updates.
• Assist in processing customer orders from enquiry to delivery.
• Coordinate product demonstrations, meetings and customer appointments.
• Track order status and provide regular updates to customers and internal stakeholders.
• Prepare weekly and monthly sales reports and MIS reports.
• Ensure timely submission of documents required for customer registrations and vendor onboarding.
• Support the Sales team in achieving business targets through effective coordination.
• Deliver excellent customer service by responding promptly to customer enquiries.