Openings In Voice & Non-Voice Process Executive Freshers & Experience

The Job Factory; Bengaluru; On-site; INR 240,000 - 420,000; Full time

Benefits offered by this job

2-Way Cab

Job summary

The Job Factory is hiring for International Voice & Non-Voice Customer Support roles in Bangalore. Candidates with freshers or experience and a willingness to work in rotational/night shifts are welcome.

Role involves handling international customer queries via calls, chat, and email, aiming to resolve concerns while maintaining high satisfaction and adherence to process guidelines. Immediate joiners preferred.

Qualifications

• Excellent English communication.
• Good verbal and written communication.
• Customer-focused attitude.
• Basic computer knowledge.
• Willingness to work in rotational and night shifts.

Responsibilities

• Handle international customer queries via inbound and outbound calls.
• Provide effective solutions and resolve concerns.
• Manage interactions through live chat and email.
• Maintain customer satisfaction and ensure quality standards.
• Follow company policies and process guidelines.

Skills

English Proficiency

Verbal Communication

Written Communication

Customer Focus

Computer Basics

Shift Flexibility

Education

PUC/12th/Any Graduate

Job description

Greetings from The Job Factory!

We are hiring enthusiastic candidates for International Voice & Non-Voice Customer Support roles with leading MNCs in Bangalore.

Job Highlights:

• Job Role: International Customer Support Executive
• Process: International Voice / Non-Voice (Chat & Email)
• Experience: Freshers & Experienced
• Qualification: PUC / 12th Pass / Any Graduate
• Location: Bangalore
• Shift: Rotational / Night Shifts
• Work Mode: Work from Office
• Salary: Best in the Industry
• Cab Facility: 2-Way Cab (Process Dependent)
• Joining: Immediate Joiners Preferred

Roles & Responsibilities:

• Handle international customer queries through inbound and outbound calls.
• Resolve customer concerns and provide effective solutions.
• Handle customer interactions through live chat and email.
• Maintain customer satisfaction and quality standards.
• Follow company policies and process guidelines.

Required Skills:

• Excellent English communication skills.
• Good verbal and written communication.
• Customer-focused attitude.
• Basic computer knowledge.
• Willingness to work in rotational and night shifts.

Interested candidates, contact:

HR Arfath | The Job Factory

9008816263 (Call / WhatsApp)
[e-mail]

Call Timings: 10 AM 6 PM