Openings For Voice Process - Experienced & Freshers

Tech Mahindra; Mumbai Suburban; On-site; INR 495,000 - 605,000; Full time

Benefits offered by this job

One-way cab facility

Quick onboarding

Competitive benefits package

Job summary

Tech Mahindra in Mumbai is hiring for an International Voice Process role for experienced candidates. The position requires handling voice/chat processes and delivering high-quality customer service across time zones.

Freshers with excellent communication are encouraged, and candidates with 0-12 months of international voice experience are welcome too. Shifts are rotational 24x7 with 5.5 LPA capped for experienced hires.

Qualifications

• Graduate/Undergraduate degree required.
• Freshers with excellent communication skills can apply.
• 0-12 months international voice process experience welcome.

Responsibilities

• Voice Process/Chat Process.
• Provide excellent customer service to clients across different time zones.
• Resolve customer queries effectively and efficiently.
• Demonstrate strong communication and interpersonal skills.

Skills

Voice process

Chat process

Customer service

Communication skills

Education

Graduate/Undergraduate degree

Freshers welcome

Job description

TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS - EXPERIENCED

NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

Key Responsibilities:

• Voice Process/Chat Process
• Provide excellent customer service to clients across different time zones
• Resolve customer queries effectively and efficiently
• Demonstrate strong communication and interpersonal skills

LOCATION : Mumbai

Eligibility:

• Graduate/Undergraduate degree
• Freshers with excellent communication skills can apply (no prior experience required)
• Candidates with 0-12 months of international voice process experience are also welc o me to

Selection Process:

• HR Interview
• VNA (Voice and Accent) Assessment
• Ops Interview

Compensation:

• Experienced Candidate(s): Up to 5.5 LPA (depending on your last CTC and performance in the interview and process)

Shift Requirements:

• Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits:

• One-way cab facility (for addresses within designated boundaries)
• Quick onboarding process
• Competitive benefits package