International Voice Process - Freshers & Experienced

Tech Mahindra; Mumbai Suburban; On-site; INR 330,000 - 550,000; Full time

Benefits offered by this job

One-way cab facility (for addresses in

Quick onboarding process

Competitive benefits package

Job summary

Tech Mahindra in Mumbai is hiring for an international voice process role open to both experienced professionals and freshers. You will handle voice and chat processes and deliver strong service to clients across multiple time zones.

Eligible candidates include graduates or undergraduates with excellent communication. Freshers or those with 0–12 months of international voice process experience are welcome. The role requires rotating 24x7 shifts and offers a competitive package.

Qualifications

• Graduate/Undergraduate degree required.
• Freshers with excellent communication skills are welcome.
• 0–12 months of international voice process experience is a plus.

Responsibilities

• Voice/Chat process handling.
• Provide excellent customer service across different time zones.
• Resolve queries quickly and accurately.
• Demonstrate strong communication and interpersonal skills.

Skills

Voice process

Customer service

Communication

Interpersonal skills

Education

Graduate/Undergraduate degree

Job description

TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS - EXPERIENCED/FRESHERS

Key Responsibilities

• Voice Process/Chat Process
• Provide excellent customer service to clients across different time zones
• Resolve customer queries effectively and efficiently
• Demonstrate strong communication and interpersonal skills

LOCATION

Mumbai

NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility

• Graduate/Undergraduate degree
• Freshers with excellent communication skills can apply (no prior experience required)
• Candidates with 0-12 months of international voice process experience are also welcome to

Selection Process

• HR Interview
• VNA (Voice and Accent) Assessment
• Ops Interview

Compensation

• Experienced Candidate(s): Up to 5.5 LPA (depending on your last CTC and performance in the interview and process)

Shift Requirements

• Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits

• One-way cab facility (for addresses within designated boundaries)
• Quick onboarding process
• Competitive benefits package