Openings For International Voice Process/ Salary upto 6.5lpa!

The Job Factory; Bengaluru; On-site; INR 585,000 - 715,000; Full time

Benefits offered by this job

Night shift allowance

Cab facility up to 20 KM

5 Working Days

2 Rotational Week Offs

Fast-track career growth opportunities

Supportive and collaborative workplace

Job summary

The Job Factory Bengaluru invites applications for a Customer Support Associate International Voice Process. You will handle US and UK customer interactions, resolve queries with empathy, and maintain accurate records.

We seek graduates or undergraduates with excellent spoken English, strong communication, and willingness to work US night shifts. Expect a supportive team, night shift allowance, cab facility, and steady growth in a fast-paced environment.

Qualifications

• Min 1 year experience preferred; entry allowed with basic skills.
• Excellent spoken English is mandatory.
• Comfortable handling US and UK customer interactions.

Responsibilities

• Attend inbound and outbound calls from US-based clients.
• Understand customer requirements and provide prompt solutions.
• Deliver excellent customer service with professionalism and empathy.
• Maintain accurate records of customer interactions.
• Ensure customer satisfaction by adhering to quality standards.
• Coordinate with internal teams for issue resolution when necessary.

Skills

Excellent spoken English

Strong communication

Active listening

Basic computer knowledge

Willingness for US night shifts

Flexible with rotational week offs

Education

Any Graduate Or Undergraduate

Job description

Job description

Hiring: Customer Support Associate International Voice Process

IMMEDIATE JOINERS ONLY!

About the Role:

Join a dynamic international customer support environment where your communication skills can shape exceptional customer experiences. We are seeking passionate individuals who can confidently handle US customer and UK customer interactions and provide timely resolutions.

Key Responsibilities:

• Attend inbound and outbound calls from US-based clients
• Understand customer requirements and provide prompt solutions
• Deliver excellent customer service with professionalism and empathy
• Maintain accurate records of customer interactions
• Ensure customer satisfaction by adhering to quality standards
• Coordinate with internal teams for issue resolution when necessary

Requirements:

• Min 1 Experienced candidates can apply
• Any Graduate Or Undergraduate
• Excellent spoken English skills are mandatory
• Comfortable with US Night Shifts
• Strong communication and listening skills
• Basic computer knowledge required
• Flexible with rotational week offs

What We Offer

• Work Location: Bangalore
• experience up to 6.5 LPA
• 5 Working Days
• 2 Rotational Week Offs
• Cab Facility up to 20 KM
• Attractive Night Shift Allowance
• Fast-track career growth opportunities
• Supportive and collaborative workplace