Openings For International Email & Chat Support-US Shift-NTT DATA

NTT DATA, Inc.; Chennai District, Coimbatore District; On-site; INR 300,000 - 450,000; Full time

Job summary

NTT DATA, Inc. in India is hiring an International Email & Chat Support Associate based in Chennai (and Coimbatore). You will handle customer queries via email and chat and aim for timely resolutions.

The ideal candidate has 2–5 years in customer support, excellent written English, experience with international customers, strong problem-solving and multitasking abilities, and is willing to work in rotational shifts.

Qualifications

• 2–5 years experience in Email & Chat Support.
• Excellent written English communication.
• Experience handling international customers.
• Willingness to work in rotational shifts.

Responsibilities

• Handle customer queries via email and chat.
• Provide timely resolutions and ensure customer satisfaction.

Skills

Email & Chat

Written English

International customers

Problem solving

Multitasking

Rotational shifts

Job description

Dear Candidates,

Greetings from NTT DATA,

Job Title: International Email & Chat Support Associate

Experience: 2-5 Years
Location: [Chennai & Coimbatore]

Job Description

We are looking for an International Email & Chat Support Associate with 2-5 years of experience in customer support. The candidate will be responsible for handling customer queries through email and chat, providing timely resolutions, and ensuring excellent customer satisfaction.

Requirements

• 2-5 years of experience in Email and Chat Support.
• Excellent written communication skills in English.
• Experience handling international customers.
• Strong problem-solving and multitasking abilities.
• Willingness to work in rotational shifts.

Interested candidates can share their updated resume.