Opening with Customer Service

Guideline Inc; Mumbai; On-site; INR 405,000 - 495,000; Full time

Benefits offered by this job

Shift allowance

Incentives

Job summary

Guideline Inc. in Mumbai is seeking an Assistant Manager - Outbound Calling to revive lapsed insurance policies and collect premiums. You will work to meet daily productivity and quality targets and ensure accurate product details are communicated to customers.

The role requires 2+ years in outbound calling (insurance/voice preferred), excellent communication, and willingness to work day shifts with rotational shifts. Telugu or Tamil fluency is a strong plus; location Goregaon (East), Mumbai.

Qualifications

• Excellent communication and professional telephone etiquette.
• Fluency in Telugu or Tamil is a strong plus.
• Flexible with rotational shifts.

Responsibilities

• Make outbound calls to revive lapsed insurance policies and collect premiums.
• Meet daily targets on productivity, quality and business revival.
• Deliver accurate product details and maintain top service standards.

Skills

Outbound calling

Communication

Telephone etiquette

Target driven

Education

Any Graduate

Job description

JOB OPENING: Assistant Manager - Outbound Calling

Location : Goregaon (East), Mumbai

Age: Upto 35

Week off: Sunday off

Shift - Day Shift

Package : Up to ₹4.50 LPA + Shift Allowance + Incentives

Experience : 2+ years in Outbound Calling (Insurance/Voice preferred)

Education : Any Graduate

Key Role:

Make outbound calls to revive lapsed insurance policies & collect premiums.

Meet daily targets on productivity, quality, and business revival.

Deliver accurate product details and maintain top service standards.

Requirements :

Excellent communication & professional telephone etiquette.

Fluency in Telugu or Tamil is a strong plus!

Flexible with rotational shifts.

NOTE - For Registration Pancard Number required

Boundary::Bhayander to Bandra